Recensioni (139)

Valutazione complessiva
4,2
Numero di recensioni per livello
  • Il 76% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 14% delle recensioni ha 1 stelle
Data modifica: 5 dicembre 2020

UPDATE: I received great support from the developpers. Everything works perfect as I wish!
I can't see the widget anywhere even though I went through the whole process.. And this is the only way I could find to contact the developer (SpurIT). Please help and fix your customer service...

PlayWear Football
Belgio
7 mesi di utilizzo dell’app
Amai ha risposto 7 dicembre 2020

Thanks for your feedback! We are available 24/7 so please feel free to contact us in case of any difficulties!

6 settembre 2020

The service is hands down amazing. Unfortunately, this app doesn't meet my needs because I need tiered discounts across product ranges, not variants. However, I would love to try it again if the functionality becomes available in future. Thank you for the kind and prompt support Alexander.

WitchyLashes
Australia
23 giorni di utilizzo dell’app
27 maggio 2022

I had an issue after installing the app, where the app displayed discounts on some of my other products, which was not part of the tiered pricing promotion applicable. I contacted support, and they were able to fix the problem within a couple of hours. Thank you so much for the great support!

House Of Maria ZA
Sudafrica
3 giorni di utilizzo dell’app
Amai ha risposto 27 maggio 2022

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

5 giugno 2020

I integrated this into my store. I couldn't get it figured out and wouldn't pop up. I message the chat and within 5 minutes I had a service rep (Artem) approved on my site and he configured it for me in seconds! Highly recommend this app and the developers! he even changed the color of the widget for me. What a boss

Nobel Beauty
Stati Uniti
2 mesi di utilizzo dell’app
Amai ha risposto 5 giugno 2020

Thanks for your feedback :)
Please feel free to contact us in case of any difficulties, our specialists are always here to help!

Data modifica: 16 luglio 2020

The quantity discount is added automatically and it overrides other coupon code, customers can not remove the code even when they do not want to use the quantity break discount, other than that, it is a good app and very functional. Customer service is average, they did not try to help at the beginning and not really dig into the problems.

TokTok Beauty
Stati Uniti
Circa un mese di utilizzo dell’app
Amai ha risposto 13 luglio 2020

Thanks for your feedback. We've contacted you via email in order to discuss the situation and find a solution :)

5 febbraio 2020

We have had great success in using this app. We use it to create discount levels on most of our products. It's straightforward to set up and looks clean and professional on the product pages. When I needed help with troubleshooting and adjustments, Eugenia was possibly the fastest in response time I've seen with any of our applications. Thank you for your help, Eugenia!

Optimal Distribution
Stati Uniti
Oltre un anno di utilizzo dell’app
Amai ha risposto 19 febbraio 2020

You are more than welcome! We are just happy to be useful so feel free to contact us anytime!

Data modifica: 3 gennaio 2023

DO NOT USE! DO NOT RECCOMMEND.

This app is creating and sending draft orders by itself that offer HUGE discounts on unauthorized products and customers for no reason. Then the customer that it is sent to can complete the order with a huge discount (40%+) which is really awful for the store owner to have to honour the price they were given.

This is completely unacceptable as a Shopify app. It is like being HACKED.

I wish I could give them NO STARS.

HERR WILD RAGS
Canada
Circa 2 anni di utilizzo dell’app
Amai ha risposto 12 gennaio 2023

Thank you for your feedback. We had escalated this issue to Shopify (and sent several follow up to them) in order to get more information about the draft orders created. We will get back to you as soon as they replied to us.

Data modifica: 9 novembre 2022

I've found the guys at SpurIT to be faultless in their customer service. I had an issue. Their response was immediate. The problem was resolved in a couple of days. Special thanks to Alex who went through the problem with me very carefully and patiently. Definitely five stars! ***UPDATE April 2021*** Again, they got back to me immediately and solved the issue I had immediately. Thanks Jasper!
****UPDATE November 2022 Jasper again quickly solved an issue. Their service is still second to none. 10/10.

ITM Components
Regno Unito
Oltre 4 anni di utilizzo dell’app
Amai ha risposto 19 febbraio 2020

You are welcome! Our Support Team is always ready to assist and we are happy to be useful :)

5 settembre 2019

If you are looking for an app that does perfect quantity discount breaks, then look no further. Not only are you getting a great product but you are also going to get a quality service from the team behind this app. I had some initial issues, some small glitches, like always, but WOW...this team went out of their way to find a solution and they came up with the goods. Artem and Julia are the perfect team, they fixed everything between them and set up the app to work seamlessly with my theme. So be brave, take the app, and have a little faith...you won't regret it !

Security Bollards Direct
Regno Unito
1 giorno di utilizzo dell’app
Amai ha risposto 7 settembre 2019

Thanks for your review, we're really glad to hear the app is meeting your business' needs! Please don't hesitate to reach out if you have any further questions, comments, or concerns.

25 novembre 2022

First off, Jasper is amazing. Thank you for the help. I have worked on and with Shopify for 8+ years. I am thrilled when I find a good app that solves a need for my stores. What I am more thrilled about is when I find an app with a support team like here. These guys over deliver every time, and usually have things fixed in MINUTES. Apps can be tricky to make work store to store. If you work with this team, and use their apps, they will make sure it works in your store. I cannot speak more highly of them. If you need quantity breaks, go no further. For real, stop searching and install this one.

Bozeman's Online Butcher Shop
Stati Uniti
3 mesi di utilizzo dell’app
Amai ha risposto 22 dicembre 2022

Thank you so much for your kind words. We appreciate your gesture. We are glad you love the app, hope you will keep enjoying it !