评论 (139)

整体评分
4.2
每个评分等级的数量
  • 76% 的评分是 5 星
  • 5% 的评分是 4 星
  • 3% 的评分是 3 星
  • 2% 的评分是 2 星
  • 14% 的评分是 1 星
2026年6月16日

No puede ser que la aplicación de golpe haya subido de 8$ a 20$ mensuales!!! es una salvajada inaceptable.

JAZZ PELU
西班牙
4年多 人在使用应用
2020年7月13日

i add the quantity breaks apps , is great ,it can take discount for all my products ,and their teams provide help in time when i have any question, thans a lot

ALL GIFTS FACTORY
中国
大约1个月 人在使用应用
Amai已回复 2020年7月13日

Thank you :)
We are just happy to be useful so feel free to reach out to us anytime!

2022年6月13日

The support response is too slow and completely ineffective, it's all up to you to research the settings app

SUNLU Official Online Store|Best 3D Filament Best Selling Supplier & Manufacturer
香港特别行政区
19天 人在使用应用
Amai已回复 2022年6月13日

Thank you for your review and feedback, Upon checking our support logs, we find it that it is unfair that you mentioned our response was slow as all emails are replied to less than an hour and chat conversations were replied to at some points within 2 minutes. Here are the chain of events (time stated are +8GMT Singapore, Shanghai time):

First email conversation chain (email was sent via Shopify Support email) was sent 26 May 2022 09:49

We replied the email at 26 May 2022 10:36

Because we did not receive a reply, we send a reminder on 27 May 2022 17:04

You sent a second email chain on the same day one hour later (also sent via Shopify Support email) on the same day on 26 May 2022 11:12
We replied to this email chain on 26 May 2022 11:28

Having receiving no replies, we send a first reminder for this email at 27 May 2022 09:18

We sent a second reminder at 28 May 2022 17:04

Both the first email and second email chains (both asking similar question) are closed on 28 May 2022 as due to a lack of response.

For the third conversation chain, you send in via chat at 6 June 2022 09:22
and was replied within in 38 minutes at 10:00.

Fortunately, this time you responded to the chat 15 minutes later at 6 June 2022 10:15 which we replied at 10:17 on the same day which we mentioned that the issue will be escalated to our dev team for further resolution.

14 hours later at 7 June 2022 00:04 we send you respond both via chat and email that the issue had been resolved.

We did not receive a respond from you so we send you a reminder on 8 June 2022 9:34. You did not responded back but the conversation was marked as "Seen".

We hope this clarifies. We will send you screenshots of our chatlogs as proof.

2024年8月23日

I have been using this app for 4 years now.

In the past, when AMAI was smaller I was able to get support immediately and speak directly with a developer that was able to solve issues immediately.

However, now I am in the process of transitioning my shop to a new theme and am having a bit of trouble with this app in doing so.

This time around there is a "Customer Support" team that is absolute rubbish. They know nothing about the app or products they are selling, and in typical fashion with bad support they don't even properly read your questions and respond in a meaningful way, but instead will respond with a boilerplate response that is meaningless.

I even specifically asked if I could be put in touch with one of their devs directly but was told no.

We used this app so much that the team at AMAI even contacted me for an interview, and published that interview on their website. It was all positive, but that was before I most recently requested support and got no help at all.

I'm disappointed in the new level of support offered, and if you are building a store that relies a quantity discount app like mine then I would warn you away from using an app with such bad support.

I'm willing to update this review if the issues are solved, but as of now, with support having gone down the drain the experience is abysmal.

Fair Wind Fasteners
美国
接近4年 人在使用应用
Amai已回复 2024年9月17日

Hi, first and foremost we would like to thank you for your support and feedback. We apologize that the resolution took longer than expected as it requires some dev effort to make it run on the new published themes. We had since resolved the issue and we apologize for any inconvenience caused.

2024年6月15日

Ich habe mit Amai Upsell+ die Staffelpreise für meine Produkte angelegt und das völlig kostenfrei. Eine sehr gute und umfangreiche App mit vielen Einstellmöglichkeiten. Man kann einzelne Produkte, Kollektionen, den gesamten Shop einbinden. Auch Mix and Match zwischen versch. Produkten ist möglich. Das Ganze noch mit einer Timing Funktion und einem super Support.

I used Amai Upsell+ to create the graduated prices for my products and it's completely free of charge. A very good and comprehensive app with many setting options. You can integrate individual products, collections and the entire store. Mix and match between different products is also possible. All this with a timing function and great support.

LiLea Education
德国
2天 人在使用应用
2024年2月1日

Amai has such excellent customer service; they went above and beyond to fix a problem that I caused with their app - I was shocked at how fast their response time was, and how extensive their reply and solutions were. The app itself is worth getting if you want to add quantity breaks to Shopify, but the customer service you get with the app is without a doubt so much added value.

Paul Tripp Ministries, Inc.
美国
2年多 人在使用应用
2024年12月26日

Buen producto y muy buen soporte, nos han resuelto la duda rápido y satisfactoriamente. Muy contentos con la app hasta la fecha. Seguid así ;-)

Get Siil
西班牙
3天 人在使用应用
2024年6月15日

Had a few questions during install and received prompt support.

Koala Audio
澳大利亚
1天 人在使用应用
2023年11月6日

Rockstar Customer Service! They were very helpful setting up and when I no longer needed it they were there for me every step of the way to get it cleared out of the back end!

Imprints: Make your mark.
美国
1年多 人在使用应用
编辑时间:2020年3月27日

This is a great app ! It does exactly what i need and its very easy to setup. Love it !! thanks very

Engrave Works
澳大利亚
1年多 人在使用应用
Amai已回复 2020年3月30日

Thanks for choosing us and good luck to your business!