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Laura from PrimeLab's support team is incredible. I requested for a refund after shopify accidentally charged my acct. even though I have uninstalled the app. Laura expeditiously and assuringly followed through the process until approval. The refund was on pending status for the pass 3-2 days and today, 23/7 it was finally approved/ passed. TQ Laura for your assurances and follow-up. That's a human touch. No AI agent can provide that kind of assurance at a human level.
Bundle deal is hard to set, wont reflect the correct price. very confusing
I would love if you guys Bring sticky add to cart im sure that would increase conversion on the page + a option where the person can get a gift from a bundle.Sine buy 1 get one free gives only my product buy 2 get this gift free etc
I have several stores and the app worked great until this last store. Completely greys out the variants if it isn't available in the selected size or color and won't let you choose any other available options at all. Extremely frustrating. Tested this out in my other store and the problem is not there at all. Don't know what to do to get rid of this bizarre bug except disable the app completely which I've done and it immediately corrected the issue. Show variants IS SELECTED ALREADY, so that is not the issue. Please help! Email at jim_unltd@yahoo.com
Hi, we are sorry for any confusion and have reached out to resolve this issue. For clarification, our variant selectors follow Shopify's inventory rules. If there is no stock and the variant is not allowed to be sold past it's inventory, the variant will be disabled. We look forward to your response!
La app es buena y funcional si uno utiliza solo temas de shopify, si se utilizan Page builders como Gempages o Pagefly la aplicación no se puede integrar de manera que es inútil.
Translation:
Hola, no estamos integrados directamente con Gempages y Pagefly, pero aún se puede configurar con algunos pasos adicionales. Le enviamos un correo electrónico para obtener más instrucciones para comenzar.
Original:
Hi, we are not directly integrated with Gempages and Pagefly but it can still be set up with some extra steps. We emailed you for further instructions to get started.
andrews the goat. don't listen to all these bad reviews. The app is solid and they work with me continually to tweak it for my theme!
The developer (Andrew) almost never answers. If you work like that, why did you even create the app?
Hey! It seems like there may have been a mix-up as Andrew is not part of the development team but he is the face & founder of the app. Checking now, we were able to make contact with you explaining that our app was not compatible with your current theme. I also see here that your store no longer has our app installed, which is totally understandable. We are currently working on becoming compatible with more themes and if you were to ever try us out again, we’d be happy to help!
I had 57 add-to-carts and only 3 conversions until I discovered that Prime Bandles was automatically duplicating orders. Many people saw that and didn't buy. They haven't fixed it yet.
Love it, very clean and beautiful, works very well!
fantastica si
