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ちょっと、サイトが遅い、ロードや繋ぎ込みが時間がかかっている。
フィードバックありがとうございます。サイトの読み込みや接続に時間がかかっているとのことで、ご不便をおかけして申し訳ありません。サポートチームまでお問い合わせください。
Used to love this company but since they switched to OnTrac shipping I have been having nightmares getting my stuff to my customers. Their customer service does not know how to read tracking information that clearly shows packages that has not been picked up from their dock for close to a week. Literally no tracking information and the carrier shows they do not have the package. Then they expect my customers to wait two (2) weeks before they even attempt to remedy the situation. This is a very very small portion of my business but is currently the biggest thorn in my side due to lack of accountability.
We’re very sorry to hear about your experience 🙏 We’ve located your account, and our team is currently checking your order status. We’ll be in touch with you soon with more details.
Thank you for bringing this to our attention. We will make sure this is resolved for you 💙
It is not a clear process to add product and link them to Printiful
Thank you for your feedback. We appreciate you sharing your thoughts about the setup process. If you're still experiencing difficulties, please reach out to our Support team, and we'll be happy to help 💜.
Print quality is not consistent, quality of the prints are keep changing with every order, contacting customer service is super difficult, emailed them and received answer about month later
Thank you for rating us 💚!
CAMBIOS QUE FASTIDIAN TODA LA TIENDA ONLINE, Y PROCESOS LARGOS Y TEDIOSOS PARA SOLUCIONAR LOS PROBLEMAS. TE SUSCRIBES PARA BAJAR PRECIOS DE COSTE, Y CAMBIAN EL NOMBRE DEL PRODUCTO Y LE SUBEN EL PRECIO, Y SIGUES PAGANDO LO MISMO QUE ANTES... DEJA UN POCO QUE DESEAR...
Gracias por compartir tu opinión 🙏 Lamentamos sinceramente que los cambios recientes hayan afectado negativamente tu experiencia.
Valoramos tus comentarios y los compartiremos con nuestro equipo para seguir mejorando nuestros procesos. 💛
Seems like there is no (or low) quality control. Sample products arrived with ink errors, faded prints, and misalignment issues. Make sure you demand all your orders to customers get MANUALLY checked because the default QC process in place is not satisfactory.
Once reported, customer service was quick to reprocess and re-ship, but they could have saved both themselves and me time and money with proactive quality control.
Thank you for sharing your experience! We do have a multiple-step quality control process in place, but mistakes can happen as they are done manually. We're always trying to improve this and make sure we get as close as possible to zero mistakes in our fulfillment process. And we'll be reviewing the details you shared with our fulfillment team so they can better see where we might have some gaps we need to improve.🧡
stock issues drive me bananas. Also certain items are not available. I don't want to have two different partners. i want to keep things simple. So I may switch altogether.
Printify has nicer totebags. their cards don't have ugly codes on the back of them (a complete dealbreaker). I kind of don't like their scattered vendor options, it seems complicated whereas Printful keeps it simple. But I'm still considering switching over before I become too invested in Printful.
Thank you for your honest feedback!😊 We totally get how stock issues and item availability can be frustrating, and we're constantly working to improve that experience. Feel free to reach out to feedback@printful.com if you have any questions or if there’s anything we can do to help improve your experience with us!
I enjoy the aspect of making products to sell and the designing portion of the site is excellent with a variety of products. The site is slow and often locks up and need to restart. Pricing section does not always accurately calculate the price and going back doesn’t help. I have to start over.
For products, larger sizes are not available such as 3x to 5x.
Thank you for submitting your review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at feedback@printful.com and we'll gladly look into it.
je trouve ça bien mais les tissus ne sont pas assez qualitatifs,
les formes des produits pas assez travaillées et peu modernes(sweats beaucoup trop longs) et un peu chers.
Les envois sont plus rapides c'est bien
Merci pour votre avis honnête. 🙂 Si vous pensez que nous pourrions améliorer quelque chose ou si vous avez des questions, n'hésitez pas à nous contacter par e-mail à l'adresse feedback@printful.com. Votre avis nous est précieux car nous nous efforçons continuellement d'améliorer nos services.
Half the products say out of stock on my store, but they’re listed in stock in your app and when i refresh the data it doesn’t update.
Thank you for sharing! We appreciate the feedback and we'd certainly be happy to check further on the product stock. Please send us an email at feedback@printful.com and we'll look into it right away.
