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It's a Good app easy to get things Going.
the new text in the creation area is a little bit primitive
but dose the simple task Easly
i understand not having mockups for the new items
i just wished the ability to insert your own pics was left in place
it would make it a lot easer.
overall I like it.
Thanks
Thank you for your review! 💙 We will share your input with our team in charge! ✨🙏
Printify has a lot of potential, but the user interface really holds it back. Simple tasks often feel confusing, and the dashboard layout makes managing products and orders more complicated than it should be. With a better, more intuitive setup, this platform could be so much better. Right now, it’s just too frustrating to use consistently.
Thank you for your feedback! 🙏 We are sorry to hear that you experienced difficulties with the interface.
We would like to look into the matter further, can you please share more information on this for us here [https://printify.typeform.com/to/Pua3qgMA ]? 💚
Your input is valuable, and we will forward it to the relevant teams. ✨
I'm enjoying the product creation in this app. I design mostly in Canva and then upload. Quick uploads are really appreciated.
I like the product mockups overall. I tried to use Placeit app for more mockups. That hasn't worked well for some items, e.g., mugs. The images were placed weirdly when uploaded to Placeit.
Overall, I'm mastering product creation and then publishing to Shopify.
Thank you for your review! 🌟 We will share your input on the Placeit integration with our team in charge 🙏✨
I have been trying to build a clothing brand using Printify for about 4 years now. Here is what I can tell you...
First off, don't expect ANY support. There is no direct customer service line, only "activities" that you open for online chat help. That would be fine if there was enough employees to read and respond to those tickets. If I have an issue with an order I just placed today, and I open a ticket: the order would be delivered before anybody looked into that ticket.....who is that helping?
Secondly, The quality is all over the place. "Printify's Choice" gives you the best prices, but there is no consistency in the print. I had 2 products on the same order come from different providers. 1 product was about average, but the other looked like they only used half of the ink they should have. The design was a black box on a yellow shirt, and you could barely see the black box...
On the bright side, they do have the best prices in on-demand printing, as well as low production times. They are good about sending reprints for below acceptable prints, and usually get it right the second time. The setup is pretty simple if you don't have any special circumstances (like nonprofits).
In conclusion: They will get it right eventually, but not always on the first try. You get what you pay for, so the great prices come with some headaches if something goes wrong.
ALWAYS ORDER SAMPLES! The digital mocks can be extremely wrong sometimes.
Thank you for sharing your feedback! 😊 It means a lot to us!
Our support team is currently experiencing an unexpectedly high influx of cases, which is causing a delay in responses. For urgent order issues, we recommend submitting the request through the orders page.
As for the print quality issue - we would like to look into the matter. Can you please share more information with us here [https://printify.typeform.com/to/Pua3qgMA]?🙏
Your input is valuable, and we will forward it to the relevant teams. 💙
If your business is doing Print on Demand, I highly recommend Printify. They have heaps of products to choose from and are extremely well organised to ship your products into most countries very quickly. Great company to deal with.
We appreciate your review! 🧡 Thank you so much! 🙌
Sometimes glitchy and slow to load or duplicate my items but user-friendly overall.
I would REALLY LOVE some high-ticket item options on the platform
Thanks for your feedback 😊! We're glad to hear you find the platform user-friendly! We understand that occasional glitches can be frustrating, and our team is always working on improvements. We also appreciate your interest in high-ticket items and will share this with our team for future consideration. Stay tuned! 🚀
App is very easy to use. Customer Service is one of the absolute worst I have ever come across and be very very careful what products tou choose. Quality is substandard at best.
Thanks for your feedback! 😊 We're glad you find the app easy to use, but we're sorry to hear about your experience with customer service and product quality. We checked but couldn't find any conversation, chat, email case, or orders linked to this registered email. Please submit the email address or order number through this link [https://printify.typeform.com/to/Pua3qgMA] so we can investigate and help make things right for you 🚀.
I have enjoyed my experience using the app. A change was made to the listing are where the prices are set, and that is that each size opens its drop down menu when I click them. I hate that feature, and if there was an option to not have the menu completely open when clicked, that would be appreciated. Overall, the app is easy to use and add items to my store.
Thanks for your feedback! 😊 We're happy to hear you're enjoying the app. We appreciate your input on the listing area and will share it with our team 🚀.
I like the app, It makes store integration easy. The AI image designer is a very efficient tool. Mockups are well done and give a great representation of the final product. I would like to see additional copy functions for the customized variants. Copy and paste to multiple variants would save on repeat tasks, especially when you have dozens of color options. I suggest Templates record the size and position of the elements for faster workflow. Overall a solid app that makes transitioning ideas to products, an easy experience.
Thank you for your detailed feedback! 😊 We're glad you find the app and AI image designer useful. Your suggestion about copy functions and templates is valuable, we’ll share it with our team for future improvements. All the best 🚀!
Not great. Set up my products and the orders started coming in… However they, Printify, put a hold on my payment method for 24-72 hours. Some orders were processed and shipped. So I’m not sure why a handful or order and recent orders are being held. Makes zero sense to me. And if I want to add money to the Printify account, I can’t use a card, I have to use google pay, Apple Pay, PayPal, etc. it’s not convenient at all. So yeah, pretty not great first impressions.
We’re so sorry for the inconvenience you experienced. 🙏 Our system takes user protection very seriously, and during the verification process, we reach out to the user for the necessary details. Usually, the process is completed as soon as we receive the required information. Your account is now verified and ready to go! You won’t face further order holds due to payment method verification unless you switch to an unverifiable (3rd party) payment method. Let us know if you have any other questions, we’re here to help 😊✨!