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UPDATE: I have updated my review to 2 stars for management reaching out to me concerning these issues. However, outside of the shipping situation, all of my concerns are valid and are features that they are looking into not the features they currently have. A promise is not going to change my mind today. Plus, I was asked to change my review which also has put a bad taste in my mouth since my biggest issues are not being resolved yet. I'm not going to rate something 5 stars if that wasn't my experience and the things I need are not available to me today. Thank you Shopify for the professional email regarding my concerns but I'm not updating my review to 5 stars. You have a 4.3 rating so my 1% negative rating that is genuine and authentic even by your standards per our email should not deter you from striving to be a better company or steer others away from continuing business with you. If in the future these changes are met then I will update my review to a higher star value. Thanks. This app lacks an intuitive interface. Setting up shipping was very complicated and because there are different print providers it gets a little tricky if your order is rerouted. I am currently switching my shirts from Printify to another POD since my selected printer no longer prints with Printify. It is a headache if your printer you select no longer is an option. Now I have to roll the dice on another printer that I am not familiar with. They also do not have a wide variety of printers that print labels or sleeves anymore which is a problem as many of my designs print sleeves and labels. The only printer that prints on a bella + canvas labels and sleeves aren't in the U.S, which can increase your shipping rates drastically. Also, there aren't any reviews on the site whatsoever which makes me even more nervous to choose a new print provider. You have to do your own research on these printers as well as on the products themselves. If you could see what other sellers think it would make things a little less of a gamble on products and printing. There is a ranking but it says it is based on user reviews that I have no idea how to see these reviews since they are not on the website. Felt like a waste to even start selling with Printify. Help has gotten better though.
Thank you for your feedback. Each print provider offers different shipping rates for different regions, but if you have the annual Shopify plan, those shipping rates will be automatically set up in your store, so you do not need to do it by yourself. Regarding print provider ranking, we have print provider ranking that you can see on the website and it is based on the satisfaction of customers with each product. Nevertheless, we will take into consideration your feedback and will work on a better solution in what concerns reviews. We always strive to keep our merchants happy, this is why one of our managers will be in touch with you within the next 24 hours to see how we can make it up to you.
I use this App to fulfill my clothing items in my shop. Would be nice if you could easily get in contact with someone at the company but I have not had any luck in that. (phone) Also some of the shirts come in looking really bad if they are on light color tees. DTG does not work for light colors but they don't seem to care lol....
Hi! Thanks for your feedback! Unfortunately, we can't support you via phone, but our chat and messaging is available 24/7 and response time is as short as 30min. Please talk to us to find the best solution for light colors!
Honest review: The designer tool is very easy to use and integrate into the shop. However, they aren't available to chat during normal business hours (I live in the United States), which I find odd. Secondly, setting up shipping rates for Printify and non-Printify items is extremely, extremely difficult and I have been working with Shopify to try and solve this problem for 2 days now. Still no fix. Printify, since they aren't open during normal business hours, hasn't been able to help. This has been the biggest issue. Overall I give them 4/5 because the integration and the design is very user-friendly and simple. The shipping is just hard to set up, even when using the Printify calculator, if you're attempting to sell both Printify & non-Printify items.
So far so good. Been a bit stop start on this, finally making the leap. Lots of information coming through.
Possibly a bit too early to comment as ive literally just authorised my account
Good day,
We are glad that the start with us was a good one. Since everything is new for you, please don't hesitate to contact us anytime if will have some inquires. Looking forward to having long-term collaboration with you further on. Best of luck with your sales.
So far so good with PrintifyApp. They have a good selection, an easy design and product creation process, and solid Shopify integration. The fact that they provide tracking information has been very valuable and appreciated as well. The last test left: consistency. So far production time has been excellent, and I hope it continues as we ramp up marketing efforts and more orders coming flowing in...Printify is definitely worth considering if you want to diversify your product offering and create custom gear.
- No Laying Up
simple and easy to use. Have had no issues with samples received
Very good dropshipping solution how can make change in your business.
So far, so good. This is a great idea, it is virtually limitless
this makes everything so easy. set and forget.
Printify really integrates very well with Shopify - the two platforms seem made for each other. Well done Printify!
Thank you very much for the great review. We are glad to hear that our integration works well for you and we hope to have a long-term collaboration with you further on.
