Avis (4 364)
Affiner
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Honestly, at the end of the day, it's not about the app, but the customer service and final product.
I have ordered a few things. Leggings from a vendor that decided not to work with Printify anymore so the customer had to wait an extended time. The second was sample products which the final over the quality of the print material used was seriously lacking. I am looking to find alternatives to make the shirts I design myself.
I've ordered one more sample item and the company printing the hoodie doesn't even provide tracking so I have no idea when it will arrive.
I don't have other to compare to since I have only used Printify. They have good prices on their shirt. So far, they have 20% defect rate but willing to replace the item. Shipping time is inconsistent. Some vendor have excellent turnaround time, some are not. I suggest order a few from different vendors before settling on a provider. The 3 star rating is caused by recurring technical issues, with the most being unable to load design, long lag in load or server down. This is highly inconvenient for someone that has limited time to publish their work. So, overall Printify is good but can be improved in the technology department.
Printify is a great website and tool for designing and drop-shipping all kinds of interesting products. It has a nice interface for Store catalogs and design tool. However, we are giving 4 stars for 1 reason...they don't accept SVG files over 20 MB.
We are fine artists and high resolution images of our art produces large SVG files, and you need these for large prints (e.g. 36" sq). In our case 20MB SVG gets us about 10% of our catalog whereas a 50MB limit would cover 97% of our files.
So for fine art prints at large sizes, they are not there yet. But we hope to encourage them to make this change !
A cool app nonetheless...
Thank you for taking the time to leave us a review. We're glad to hear that you enjoy using Printify for designing and drop-shipping products. We apologize for the inconvenience caused by the 20 MB limit on SVG files. Your feedback is important to us, and we will forward your suggestion to our development team to consider increasing the file size limit in the future. Thank you for your support and we hope to continue providing you with great services.
Constantly having problems. First Printify changed in such a way that color swatches disappeared- it took my team almost a week to fix, with Printify unable to identify the problem. Now out of the blue when you try to save just the description to Shopify, Printify is overwriting everything, titles, mockups, etc. Their constant issues are causing us 100’s of hours of repeated work, and resulting in delays in opening our store - thus causing their print providers to lose sales. We may have to put in 100’s more hours and more away from printify. They don’t do the printing, only provide an interface- and if they can’t reliably offer that, then they have nothing!
We apologize for the difficulties you have been experiencing. 😔 Our team takes these matters seriously, and we assure you that we will reach out to you as soon as possible to understand and resolve the issues you have encountered. Your feedback is valuable to us, and we are committed to providing a reliable and efficient platform. We appreciate your patience and willingness to work through these challenges with us. Our team will do everything possible to resolve this matter and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you in resolving these issues.
My first ecommerce experience and it has been generally positive. The good:
1. The system works - creating products, publishing to shopify, etc.
2. Customer service response is crazy fast and honestly I usually get the responses I want
3. I am a new, little guy but I have gotten some personal attention telling me they are focused on the long-term relationship Stuff To Work On:
1. I need 4XL and 5XL, but I think my only current way to reasonably do it is to add new separate products in those sizes with a different printer. Possible, but clunky.
2. More financial visibility - CSV export of order details and running daily/ monthly totals on COG, sales tax collected, etc.
Thank you for the detailed feedback! We're happy to see that you've chosen us as your POD partner and that we're able to meet your expectations when it comes to our service and Merchant support.
At the moment, we have options for 4XL and 5XL sizes, but not every Print Provider has these, like you mentioned. Our team is working to expand the available sizes for our products, and hopefully more providers will have these size options in the near future.
As for the reports - these are some great suggestions, we'll pass them on to our team for possible future implementation. :)
I am updating my review based on the excellent customer service I received yesterday. I would give Printify tcustomer service a 5, but I'm leaving this review based on the print company used through them. I had previously left a 1 star review based on the poor print quality and some other company's logo printed on the front of my shirt. I wish I could leave a review on the actual printing company used and not Printify, but I could not find that option. Printify offers a selection of printing companies and some of the ones I have used through them didn't meet my expectations. I understand that there can be human error (the wrong logo printed) and I will be trying once more due to the fact that Printify reached out to me to fix these errors.
I use this app for a good 90% of the products I sell on Shopify. They have a nice variety, and very affordable to the merchant. Which is great for those who have a low budget costs, or those who are trying to get the best bang for their buck. Printify has great communication with all their merchants, helping to troubleshoot issues, and great customer service to the merchants. Although they have a great variety they don't have everything. It would honestly be great to have shorts available for men and women, as well as sweatpants for both men and women, bathing suites for men and women, and lastly to have the jewelry back as well. Overall this is a great app to work with I've been a merchant with them for 2 years, and would recommend them to any merchant out their looking for a reliable, and affordable app.
Thank you very much for the great review. We are happy to hear that you like our services overall and we will definitely consider adding shorts, sweatpants and some more swimsuits to our catalog. Best of luck with your sales further on!
Printify is the best print on demand apparel business you can go with. I heard Printful was good too, but after trying both Printful and Printify, Printify wins hands down, no question. Printify is so user-friendly that any beginner, like me, can get on and start using it no problem. Printify gives you a range of products to choose from and you choose which print provider you want. They give a detailed description of each of their products and print providers and they make a lot of video product reviews. They are super helpful and offer further training resources to make sure your business is successful. Printify is professional, they are constantly growing and upgrading their service, and it is so easy to design and sell with them. If you want an easy-to-use, quality print on demand business, go with Printify.
I'm updating my previous review because the upgrade fixed some of the complaints I've had with their design system.Like being able to make the pricing uniform across colors and sizes. Yay for listening!
It's much easier to use now but there are still things that could use work - like the Leave a Message button to contact them is right on top of the save button.
The Tag issue still needs work. Every other program can separate by tabs but this one requires hitting Return instead and you cannot copy and paste which is a big pain to have to retype tags on similar products.
The upgrade also wiped out all of the Tags I had added in Shopify so now I have to go back and retype every single tag again (see lack of copy and paste feature above) but I am glad to see they are improving their app. I hope it continues.
I am an artist using this app to make merchandise printed with my art. It took me a while to understand how to use it, but I am pleased with how the samples look. There are a couple of things that would make the app better for me. 1. As a professional graphic artist, I rarely save my images as .png or .jpg files. I use .tif files, because they are less likely to degrade over time. PhotoShop doesn't ever offer .png or .jpg as forms for saving large files. Instead, the artist is obliged to make a COPY of the image and save it in one of these forms. 2. If possible, I would print my designs on clothing products on organic cotton, hemp, linen, silk or blends of these. Organically-produced fibers are what my clients prefer. However, organic cotton is only available from suppliers overseas. It's not even easy to find 100% cotton products on your site.
Thank you for the feedback - we're glad to hear you're enjoying our platform, and are happy with the ordered samples! :)
We will make sure to note down your feedback for future improvements and product requests. If you have any additional feedback, do not hesitate to let our team know by reaching out to merchantsupport@printify.com. We wish you the best of luck with sales!