Avis (4 362)

Note globale
4,7
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
Modifié le 10 décembre 2020

While I have had several issues with delivery. The killer was the incompatibility with other apps.
If you install PRINTFUL with PRINTIFY you will lose your shipping profiles. PRINTIFY cannot repair this. If you uninstall and remove both apps and install Printify again, it does not restore the shipping profiles and loses the designed products.
NEVER INSTALL PRINTIFY IF YOU HAVE PRINTIFUL OR ANY OTHER PRINT ON DEMAND APPS INSTALLED.

SCARS Company Store
États-Unis
Environ 2 mois d’utilisation de l’application
Printify a répondu 11 décembre 2020

Thank you for the feedback - we're sorry to hear about your experience! One of our managers will contact you within 24 hours to solve this matter as smoothly as possible.

25 décembre 2020

Printify's interface and usage are a bit more complicated than it's major competitor, Printful, but it offers more options for products, and some have better quality than Printful. At the moment, I'm using both PODs, and also another one called Gooten. I think is important for Shopify owners to see which PODs offer the best prices, and quality, as it varies from each supplier. And in my case, I don't see a reason to stick with just one POD provider.

Apollo Tarot
Italie
4 mois d’utilisation de l’application
Printify a répondu 25 décembre 2020

Thank you for your valuable feedback, it is much appreciated!

10 septembre 2020

I love Printify! They offer many printing services in US and EU on good prices. I have some complains about the shipping price of the mugs. It is ridiculously high and there isn't any discount for multiple pieces sent on same address - it is 5.50 USD each mug. Insane! What about the international shipping? 11-15 USD for $4 item without tracking? You should think about some flat shipping rates for EU countries and to ask the printing providers to not overprice the delivery fees. This makes me only to order those items from another POD service. I hope you'll take care of it :)

TheNorseWind
Bulgarie
19 jours d’utilisation de l’application
Printify a répondu 15 septembre 2020

Thank you very much for your review. We are happy to hear that you like our pricing and we will keep working on improving them further. Regarding shipping costs for mugs, we are currently looking for options how we can bring the costs down and hope that in the near future that will be done. Best of luck with your sales, and if you need any help, do not hesitate to reach out to us anytime.

Modifié le 14 août 2020

This app saved my business! I used another on demand printer that put my business is such a bind with shipping delays due to Covid. Customers were waiting 2-3 months for 1 simple tshirt and I started to earn bad reviews and my ratings went down. I had angry customers and was losing money on refunds. When I searched for another option I found Printify and I could not be happier! Shipping is fast and the quality is amazing you have a variety of options in products and printers, anytime I had a question or needed an update on an order the response time is quick. Thank you guys very much!

Funeralbossinc
États-Unis
2 mois d’utilisation de l’application
Modifié le 13 juillet 2020

Printify is very good, they have a lot of great products and they do a good job printing them. I think though that they should require their printing partners to be more fair with the shipping costs. When they require fair shipping prices from their print providers such as MWW then they will earn my 5th star. Recently they also got rid of all the jewelry and I had the stuff in my shop but no notifications about it at all. So to recap good but not anywhere near amazing. I personally believe that over charging for shipping in order to gouge the people selling your product is a bad way to do business. So thank you for the reply and I look forward to seeing actual results.

Stonecrowe Trading Co.
États-Unis
8 mois d’utilisation de l’application
Printify a répondu 13 juillet 2020

We truly appreciate your feedback. We are already working on improving the shipping costs and we hope that in the near future that costs will be lowered for some specific items. We will also take into consideration your feedback regarding notification when an item is discontinued and next time we will try to communicate it better. Best of luck with your sales and if you need any help, do not hesitate to contact us anytime.

4 juin 2022

Good pricing but inconsistent results. I had many print quality issues with their providers. As they are essentially the middle person between you and the printer getting issues resolved was very labored and at times not possible. More importantly, when building a brand you cannot afford poor quality results or inconsistency both of which were issues with printify. If you are looking for a quick profit then Printify may work as the pricing is good. I rather pay the additional costs with Printful, who is not a middle 'man' and actually produces your product, or pay the upfront costs and order in bulk from a good screen-printer. The quality I have found more consistent.

Nation Athletics Bjj
États-Unis
11 mois d’utilisation de l’application
Printify a répondu 5 juin 2022

We are truly sorry to hear about your experience!
Quality is the most important aspect at Printify, and that's why we always offer replacements or refunds when the quality of the product is not up to standard.
This is not the experience we want you to have with us, therefore, our quality team will be in touch with you soon to learn more about this matter.

6 novembre 2021

Printify offers an easy to use platform and a range of print on demand companies to select from and I have enjoyed creating on the site... However...they cannot guarantee products will arrive to the customer which is a big problem. I have recently had one customer wait three months for a product and still yet to receive it. There were no shipping updates on the website that indicated any delivery issues and the only solution was to offer a resend still with no guarantees or alternatively a refund. Obviously my customer will not shop with me anymore. I understand COVID plays havoc with logistics, but other print on demand companies are navigating this situation better. I would suggest Printify focus on making sure their partner's supply chain is working from beginning to end before offering the service instead of passing blame to the delivery company.

Kill Your Slave Master
Nouvelle-Zélande
12 mois d’utilisation de l’application
Printify a répondu 9 novembre 2021

We're sorry to hear about your experience! One of our managers will be reaching out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!

2 juillet 2021

Super disappointed. I've been using this app for about a month and was impressed, so decided it was worth paying the premium fees for. Before I placed a (nearly $1200 order) I tried to subscribe to premium and the site would not charge my card. Tech support was not able to give me any answers or assist me other than politely telling me to keep waiting while they figured it out. Days went by, and they kept saying to wait for answers, but unfortunately I'm trying to run a business and can't wait forever. I have customers waiting on orders and without any sort of timeline from Printify I would be forced to lose out on the over $200 in savings by becoming a premium member. I had already loaded all my artwork into Premium and had moved forward with samples, so switching to another company wasn't really an option at this point. I wrote back repeatedly offering different solutions, including going ahead with my order and getting reimbursed for the premium rebate and providing them with my card directly to try and charge it but there was still no movement. After several days of waiting for this to be fixed, I was forced to simply order without the premium discount.... oddly enough, Printify had no problem charging my exact same card for the $1200 order. If you're using this app I suggest trying to get the premium right away so you're not baited into using it and it never appears.

Glass House Goods
Canada
Environ un mois d’utilisation de l’application
Printify a répondu 3 juillet 2021

We're sorry to hear about your experience! One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!

Modifié le 16 mars 2021

3.16.2021 Update:
I have currently been working with a Printify manager since my last review. I was able to get my site back up and running, and have been having open dialogue about some the technical issues I have been having. All of which have been addressed. I look forward to continuing my business relationship with Printify. 3.2.2021
I have been using this app for roughly six months. My experience at first was pretty good. However, since then I have had more than enough problems with the print providers sending products that have numerous printing errors. Mind you customer service has been great at getting reprints or refunds executed. However, this affects the overall experience my customer is receiving. Here recently I have had technical issues that has prevented me from making any sales and creating products. Again, customer service is great with responding regarding the status of my issue. Unfortunately, it is very frustrating when two weeks down the road I'm still receiving the same canned answer that "my issue has been escalated to the technical team". While I sit and wait for someone to get back to me regarding this issue, now I'm forced to decide whether to close the store and look elsewhere. I need a resolution now. Print on Demand is a novel concept and very helpful for a small business. This app could be a zillion times better if there were simple quality control checks before merchandise is sent out from the print provider, and that when technical issues arise, that a dedicated person would be assigned to help mitigate the problems immediately.

ImOnVacation
États-Unis
7 mois d’utilisation de l’application
Printify a répondu 2 mars 2021

Thank you for the updated review! We're extremely happy to hear that the problems have been resolved and that you've decided to continue your cooperation with us.

We appreciate your feedback on this, and we will continue to work to improve our processes.

9 mai 2018

a pretty good app would def recommend for a try!

Multilingualbooks
États-Unis
Environ un an d’utilisation de l’application