Avis (4 363)

Note globale
4,7
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 12 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
7 novembre 2022

DO NOT USE THIS APP!!! THEY ONLY WANT YOUR MONEY, AND THEY ARE NOT WILLING TO HELP YOU. If I could, I would give them zero stars! I signed up for an account in July. They allowed me to make multiple products, order multiple samples and place products on my website to be available for purchase. Fast forward to November, they send me an email saying my account is under review for verification failure. I verified my email according to the instructions in their settings. They are demanding me to show them the following: 1. Picture of yourself holding a valid ID or passport 2. A valid proof of address – such as a utility bill (water, electricity, internet), a bank or a credit card statement, or an insurance letter (invoices are not accepted). Your name, address, and date (no older than 3 months) must be visible. 3. Credit card/s used under your account – to provide evidence of the associated card ownership, please send us a photo of yourself next to each card that was used on your Printify account. For security reasons, please make sure to hide all digits apart from the last four digits of the card number and cover the 3 digit CVC number. I basically told them no, because it is an extreme invasion of privacy, not to mention a huge inconvenience and disruption to my business. I've already ordered multiple samples and placed the products on my website to be available for purchase. I've completed the email verification under the settings menu. These things should be enough verification without you needing to see my personal information, and putting my finances at risk while handling such sensitive information. They suspended my account, and I will never do business with them again! And you shouldn't either!

Splendorchic
États-Unis
3 mois d’utilisation de l’application
Printify a répondu 17 novembre 2022

We are sorry to hear about your experience. This is not the service we want to give to our customers.
We have investigated this, and unfortunately, we were unable to help you further as you refused to cooperate with our mandatory verification procedure. Such verifications, including KYC (Know your customer), are vastly used in the e-commerce and finance sector to provide a safe environment to its users. Though, our platform is very secured, we can not guarantee who can access the account from your end. This way, we can provide better security to you and make sure that online fraudsters will not be able to try to access your accounts.

We understand that this is not always convenient, however, as a responsible company we are bound to provide a safe and secured environment for all the users. In such situations, the merchant has the right to withdraw their consent or continue cooperating with the verification. We apologize for the inconvenience caused by this matter.

11 avril 2021

I like Printify because they have black mugs, I cannot find black mugs on any other supplier right now. I do not like printify because out of the two mugs i've sold so far one arrived busted. I refunded them my self and will probably be removing their products from my store after seeing how hard they are to work with based on other reviews here.

Dark Roast Cult
Canada
6 mois d’utilisation de l’application
Printify a répondu 12 avril 2021

We're sorry to hear about the experience you've had so far. In case a product arrives damaged or broken, we always offer a free replacement or a full refund.

One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!

11 octobre 2020

While the product selection is great, the variation in print quality is where Printify lost our business. Despite requesting re-orders and expressing the issues with customer support the replacement products had the same bleed and quality issues but in different areas. It's clear that there is absolutely no quality control going on here, and that is enough to warrant a suggestion to avoid this print on demand service.

CosplayDeviants
États-Unis
25 jours d’utilisation de l’application
Printify a répondu 12 octobre 2020

Thank you for the feedback - sorry to hear about your experience! One of our managers will contact you within 24 hours to solve this matter as smoothly as possible.

21 février 2022

So I have been paying the monthly $29 rate and I asked the question, how can I tell if my products are receiving (the up to 20%) discount? Currently they have no answer. Makes you wonder... From chat "I'm sorry to hear that! And yes, we'll definitely get back to you.
Unfortunately, we don't have a list of the regular vs premium prices, but I agree that it would be very useful and we hope to have this available sometime in the future "

Deep Sea Dreams
États-Unis
Environ 2 ans d’utilisation de l’application
Printify a répondu 22 février 2022

We're truly sorry about the experience you've had! At the moment, before subscribing to the Premium plan, you can see both the regular and the discounted prices. We agree that it would be a good improvement to show both prices for our Premium plan subscribers as well, and our development team is already working on implementing this. Thank you for your feedback, we highly appreciate it. Please don't hesitate to reach out to our support team in case you have any questions or concerns.

12 mai 2018

I love, love, love the integration. makes things so much easier.

Imafoolishmortal
États-Unis
24 minutes d’utilisation de l’application
6 juin 2018

Im giving 5 stars even tho there have been hiccups with communication with chat staff..

Crane Kick Brain
États-Unis
Environ 2 heures d’utilisation de l’application
Modifié le 26 mai 2018

Very friendly to navigate on the app. Just the infants t-shirt mockup needs to look a little better.

Toysonestar
États-Unis
Environ 17 heures d’utilisation de l’application
28 mars 2018

soooooooo easy to design clothes, adjust pricing, and organize inventory through your app. the other competitors apps are a pain in the rear..they make me angry haha

Peach Blossoms Boutique
États-Unis
40 minutes d’utilisation de l’application
19 décembre 2021

I am very dissapointed in Printify. They mailed my customer 500 t-shirts that were ALL damaged. I have not recieved a response from customer service and I have lost money on this transaction becuase of their faulty products. Very poor customer service and products.

Blush Lane
États-Unis
10 mois d’utilisation de l’application
Printify a répondu 20 décembre 2021

We're very sorry to hear about your experience and lack of response to resolve this! Our merchant support team is working 24/7 and in such an unusual case where 500 items were affected, an additional investigation might be needed. In all cases where items are delivered damaged, if the relevant photo or video evidence that supports the case is provided, we offer a free of charge replacements or refunds depending on the case. As this was a clear manufacturing issue and with your help sufficient evidence was provided, a refund has been issued for you.
We truly hope that this was just a one time case and that we can provide you with the 5-star experience all our merchants deserve!

16 juin 2021

Customer service was extremely unhelpful. There was an accidental charge to an old credit card, I added the new card on file and requested the charge be reversed on the old one and charged to the new card on file but they refused to do it. Horrible customer service...

CaliGreenGold
États-Unis
9 jours d’utilisation de l’application
Printify a répondu 19 juin 2021

We're really sorry to hear about your experience!
One of our managers has reached out to you regarding the mentioned concerns. We truly hope that we'll be able to remedy the situation!