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I don't like that the categories are messed up - and not loading from my shopify store. So far the other stuff is good thank you.
Thanks for your feedback! Sorry about the category issues. Please contact our Support team so they can check this directly. Thanks for your patience 🙏!
Shopify integration works well, easy enough to understand. They now offer AI descriptions but don't count on them for any more than technical descriptions.
Thank you for your review 💚. Glad the Shopify integration works well for you, and thanks for the feedback on AI descriptions. Happy creating ✨!
— Systematically Misleading for Non-USD Merchants
I'm an Australian merchant running my store in AUD. After using Printify I discovered multiple misleading displays that cost me money:
1. Retail price shown in USD, not your store currency Printify displays retail prices in USD, but when products sync to Shopify the number transfers across with no conversion — $35.25 USD becomes $35.25 AUD. There is no warning or USD label at the point you set your price.
2. Profit margin figure is fictitious for non-USD merchants Printify shows a 40% profit margin — but this is calculated on a USD retail price being received as AUD. The real result is a loss, not a profit.
3. Shipping shows $0 and cannot be adjusted The shipping cost field shows $0 and is locked. Printify charges you real shipping costs (in my case $9.85 AUD per order) but gives you no way to factor this into your retail price within their interface.
The combined effect: I sold 4 shirts at $35.25 AUD while Printify's total cost was $46.68 AUD per order — a loss of $11.43 per sale with no indication it was happening.
Printify already converts product costs to local currency on their billing page, so the exchange rate data exists. These are not technical limitations — they are design choices that consistently disadvantage non-USD merchants.
Non-USD merchants — do your own currency conversion before setting any retail price.
We are sorry for the confusion with the currency display. We’ve shared your feedback with the team. Please contact our Support team so they can help. Thanks for your patience 🙏!
Poor customer service. One customer's product never arrived. It was outside the 30 days (too short) time period and refused to re-print and ship or refund.
We are sorry to hear your customer’s order never arrived. Please contact our Support team with the order number so they can take another look. All the best 💛!
Beware! They delete your published products.
I recently discovered dozens and dozens of my product inventory were deleted on the Printify side. Products that took hours of my life to create and upload to Shopify. I am a one person team.
They have a policy that if your products haven't sold that they can just delete them. Mind you I have spent almost $3k in the past ordering products.
Customer service was both helpful and snarky when trying to get this resolved and unfortunately it was not resolved. My products were not recoverable. Only option is to recreate them.
I use other PODs and I don't think they would even dream of deleting published inventory.
I discovered this randomly and can't imagine how many other stores are affected.
Do better, Printify.
Of all the POD providers I have worked with, Printify is the most responsive, has the best options, and is consistent. I am so tired of broken promises, products that don't sync, late deliveries, and everything else I have dealt with in working with other vendors.
We really appreciate your review 💚. It’s great to hear Printify has been responsive and consistent for you after a rough time with other vendors. Here’s to many more 🚀!
The markups are so high you have to charge a small fortune to make any money. It works fairly well unless someone has an issue, then it is difficult to reach people and wait on responses, but otherwise good.
We’re sorry to hear about this 😔. We offer a wide range of products at different price points, and we keep adding more at competitive prices, so you can pick what fits your needs. If you need help with this, feel free to reach out to our Support team 🙏!
Printify makes it easy for beginners and then they help you grow your business with tips and videos. They have an event clled "Amplified" where they bring in successful pod sellers to share their methods for success. I feel you can't go wrong with this platform if you apply yourself to learning from them and other pod sellers.
Thanks so much for your review 🙌. We’re glad our tips, videos and Amplified sessions have helped you grow. Keep learning and keep shining ✨!
Great way to make and ship product. had to use chat GTP to help me change things. wish when someone places an order your charges came out of that money instead of having to pay all up front costs
This app is complete garbage, top to bottom. I used this looking for an alternative to my pervious drop-shop T-Shirt app. After using their glitchy creation process, I created a design and order 3 sample tshirts. When the shirts came, not only was the quality poor on the print but the print melted and stuck together which ruined the shirts. I reached out to their JOKE of customer "support" org only, after 3 tries to get a partial refund. Don't waste your time with this joke of a company
We are sorry to hear about the print issue 😞. Please contact our Support team so they can look into your order directly. Thanks for bearing with us 🙏!