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for the most part customer service is good but 8 out of 10 times the sample products are junk and have to be redone. while looking for a print on demand app to add to your store use as a last resort and always order a sample before adding to your Shopify store
We are sorry to hear about the quality issues you've experienced with our samples, but we want to make things right for you. Therefore, one of our managers will be in touch with you within the next 24 hours. Thank you for your patience.
I am blown away by how easy the design process is, the amazing 24/7 customer support that usually answers questions within 5 minutes, and the manufacturer / product selection. I have used other POD / MOD services in the past and Printify is hands down the way to go.
Thank you very much for your feedback! We're happy to hear that you're finding our app easy to use and fit for your needs. Best of luck with your sales, and thanks for being with us! :)
This App is excellent! They connect you to so many different suppliers with such a great range of products. Their customer service is phenomenal! I love their online chat help. They respond so quickly and have genuinely helpful responses. I highly recommend Printify!
Thank you for the amazing feedback and recommendation! We're glad to hear that we're meeting your expectations when it comes to our product selection and customer support. Wishing you all the success with your business!
This app is so easy to use! The product assortment is great and the user experience is smooth. I'm really happy with product set up, viewing the product with the choice of white backgrounds or in an environment to show scale, and specs for uploading files is super clear.
Big thanks for leaving us such a review. We are glad to hear that you like our product assortment and find our app easy to use and we hope to have a long-term collaboration in the future. Best of luck with your sales!
I love this app and store. I wish there was more bulk/wholesale options but other than that it's the best. I am still learning about the pricing and shipping options also.
I love the free mockups that are generated right away and all the presets are awesome. Thank you!!!
Thank you for your great review!
We are glad to hear that you love our platform. Our teams are currently working on offering more features including bulk/wholesale, bulk shipping options, etc. Hopefully, this will be added to the platform in the near future. Wishing you all the best!
To put things in context, I just started using Printify a few weeks ago, but their customer service is excellent! When I have any questions, they are always answered by a real person in a matter of minutes! Also, their app is clean, well-organized and extremely user friendly.
Thank you for sharing your lovely feedback! We are thrilled to hear that you love our support team and the platform. We wish you all the best with your new store :)!
I jumped into this pretty much expecting to learn as I go. I had no prior experience in any of this. Printify has a well developed 'help center' to answer any questions to keep the most inexperienced user (me) successfully process, track and have orders shipped to the expected destination.
We are happy to hear you have successfully started your business using Printify, and we wish you growth and prosperity! Thank you for the feedback!
I am overall happy with my experiences with Printify and the help I have received. I would like to suggest that your monthly statement includes profits and margins. As a company that give a % of profits to charitable organisations, having a profit statement would be very helpful. Many thanks
Thank you for sharing your feedback!
We are glad to hear that you like our platform. We will forward your suggestion to our team, hopefully this will be included in the future. Wishing you all the best!
With the addition of Monster Digital, your value has increased significantly. More so than Printful, who's quality has dropped. I was disappointed that you have lost the Bottle Openers. I only got to make a single sample before they disappeared. So, do your best and try to get them back okay?
We thank you for your kind words. We are happy to hear that you are happy with our print provider selection. We will definitely work on bringing the Bottle Openers back to our catalog, and an email announcement should be sent out to you as soon as they are back in stock!
In case you need any help, do not hesitate to contact us anytime.
I really appreciate having Printify involved with my business. I've been selling my art for over 20 years and just added t-shirts on to my product line. They're selling very well.
I've used Customer Service a couple times and the people I've dealt with were very knowledgeable and helpful.
Thank you for your great feedback!.
We're thrilled to hear that you find our platform helpful and that our customer service team was able to provide you with the support you needed. We strive to make sure our users have the best experience possible and it's great to see that we've been able to deliver that for you. Wishing you all the best!
