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I am updating my review based on the excellent customer service I received yesterday. I would give Printify tcustomer service a 5, but I'm leaving this review based on the print company used through them. I had previously left a 1 star review based on the poor print quality and some other company's logo printed on the front of my shirt. I wish I could leave a review on the actual printing company used and not Printify, but I could not find that option. Printify offers a selection of printing companies and some of the ones I have used through them didn't meet my expectations. I understand that there can be human error (the wrong logo printed) and I will be trying once more due to the fact that Printify reached out to me to fix these errors.
I use this app for a good 90% of the products I sell on Shopify. They have a nice variety, and very affordable to the merchant. Which is great for those who have a low budget costs, or those who are trying to get the best bang for their buck. Printify has great communication with all their merchants, helping to troubleshoot issues, and great customer service to the merchants. Although they have a great variety they don't have everything. It would honestly be great to have shorts available for men and women, as well as sweatpants for both men and women, bathing suites for men and women, and lastly to have the jewelry back as well. Overall this is a great app to work with I've been a merchant with them for 2 years, and would recommend them to any merchant out their looking for a reliable, and affordable app.
Thank you very much for the great review. We are happy to hear that you like our services overall and we will definitely consider adding shorts, sweatpants and some more swimsuits to our catalog. Best of luck with your sales further on!
Printify is the best print on demand apparel business you can go with. I heard Printful was good too, but after trying both Printful and Printify, Printify wins hands down, no question. Printify is so user-friendly that any beginner, like me, can get on and start using it no problem. Printify gives you a range of products to choose from and you choose which print provider you want. They give a detailed description of each of their products and print providers and they make a lot of video product reviews. They are super helpful and offer further training resources to make sure your business is successful. Printify is professional, they are constantly growing and upgrading their service, and it is so easy to design and sell with them. If you want an easy-to-use, quality print on demand business, go with Printify.
I'm updating my previous review because the upgrade fixed some of the complaints I've had with their design system.Like being able to make the pricing uniform across colors and sizes. Yay for listening!
It's much easier to use now but there are still things that could use work - like the Leave a Message button to contact them is right on top of the save button.
The Tag issue still needs work. Every other program can separate by tabs but this one requires hitting Return instead and you cannot copy and paste which is a big pain to have to retype tags on similar products.
The upgrade also wiped out all of the Tags I had added in Shopify so now I have to go back and retype every single tag again (see lack of copy and paste feature above) but I am glad to see they are improving their app. I hope it continues.
I am an artist using this app to make merchandise printed with my art. It took me a while to understand how to use it, but I am pleased with how the samples look. There are a couple of things that would make the app better for me. 1. As a professional graphic artist, I rarely save my images as .png or .jpg files. I use .tif files, because they are less likely to degrade over time. PhotoShop doesn't ever offer .png or .jpg as forms for saving large files. Instead, the artist is obliged to make a COPY of the image and save it in one of these forms. 2. If possible, I would print my designs on clothing products on organic cotton, hemp, linen, silk or blends of these. Organically-produced fibers are what my clients prefer. However, organic cotton is only available from suppliers overseas. It's not even easy to find 100% cotton products on your site.
Thank you for the feedback - we're glad to hear you're enjoying our platform, and are happy with the ordered samples! :)
We will make sure to note down your feedback for future improvements and product requests. If you have any additional feedback, do not hesitate to let our team know by reaching out to merchantsupport@printify.com. We wish you the best of luck with sales!
UPDATE: Things have changed since this last update. It's MUCH easier to use. Seems to have more products. Im still unclear on the pricing. Below Printiy states, "You'll only pay for the products being ordered, and their shipping costs." Still unclear on that statement. Does that mean I'll only pay for the product (1) being ordered? In other words, I pay per item? Or I pay the full amount when I make my first sale? And is the shipping costs added to the sale price? I've sent an email and tried contacting a rep for this info. I haven't made a sale yet So TIME WILL TELL. An email from a real person explaining would be great. -5 are you kidding just to try the "New Rules" are I have to sign up and pay 299.00? Hardly. I already pay Plenty to Shopify. What the actual Heck. This service of Shopify is getting worse and worse. NEWBIES BEST ADVICE READ ALL THE REVIEWS if you have to pay to try DONT DO IT there are plenty of places shop around
Hi there! Our app can be used to a full functionality using the free plan. You'll only pay for the products being ordered, and their shipping costs. No additional costs are required to use our print on demand (POD) service!
https://printify.com/pricing/
The Premium plan subscription (offered in the form of ongoing monthly payments, or as one annual bulk payment), however, offers up to 20% discount on all products available in our catalog.
https://printify.com/app/products
I've been waiting for my samples to arrive to write my review. Got the mugs in seven days— at this point they've been through the dishwasher a number of times and the color seems to be holding. I've had other dyesub mugs develop a soapy taste right before having the color wash off, and that is not happening here, so I feel very confident carrying these mugs in my shop.
The t-shirt left their facility first and arrived last, but I think that was the fault of the US Post Office and not Printify. All told, it took about ten days. The print looks and feels great. I haven't put it through the wash yet, but with proper handling I have no doubt it will hold up at least as well as any other DTG shirt.
I really, really appreciate the fact that all of the blanks are American-made.
I've had a few orders in the last two weeks, and they all moved to production within an hour or two.
I'm so impressed so far, Printify. Good job and keep it up!
I've been using Printify for about a year for a shop on Etsy. Creating a Shopify storefront is my next step. So far, the app appears to operate just like its web interface. I haven't done a lot with the app in Shopify yet because I am just getting started, but I don't anticipate any different issues beyond the typical POD issues. I appreciate that I'm not going to have to figure out how to use a different interface. And I like that I can chat with Printify support 24/7. That is a much-needed stress reliever in the POD industry. I saw that some have complained about shipping and about stock issues. I don't see that Printify can do anything about it as they are bringing in many different print providers and letting us choose the company we want to use. I like that. And I like being able to review those companies. Gives us a little more control over our business and we don't have to build our own API to have that. I don't even know if I am using that terminology correctly. Ha.
Thank you so much for your great feedback! We are super pleased to hear that you are enjoying our services. Good luck in opening another storefront and do not hesitate to contact our support in case you need any help with that. :)
Excellent app. Needs a few tweaks here and there but, overall, I would definitely recommend it to anybody who is interested in selling through a print-on-demand platform.
I haven't ordered samples yet, so I don't know how they do printing-wise but, so far, judging from their easy to setup and use platform and from their communication (I sent them 2 emails and they replied within 48 hours), they rock !!!
Also, although PRINTIFY has a very decent product collection, I look forward to seeing it expanding. That would really make them stand out of the crowd big time !
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REVIEW UPDATES (July & August 2016): Since my first review I have ordered 3 samples (on three different occasions). The samples arrived super-fast by DHL and they were impeccable. In addition, their excellent response time still holds true. Since my first review I have contacted them for a total of 5 times more. Each and every time, I received a detailed reply within less than 3 hours. This is what I call impeccable service ! Totally recommend them !!!
Printify is garbage!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They cancelled my account without any warning...you can't get a direct answer from customer support! I had multiple orders that needed to be fulfilled and they left me holding the bag without any response.....I would not use this company to grow my store....they are inconsistent and their customer service is garbage....STAY AWAY FROM PRINTIFY ....Update 1/13/23 - I have submitted all documents to verify my account days ago. What I don't understate is why would Printify let me place multiple orders previously and not verify my account? Then out of the blue and without warning you ask me to send documents to verify my account!! I sent multiple emails with the required information to Printify... no one has responded to help me. When I talk with chat support they give me the same response..."They will forward my information to Merchant Support" .....WHAT???? No one can go into the system and look at my account to see what's going on??? REALLY??? Very unprofessional and complete chaos!! My customers have placed orders and my reputation is ruined because I can't see what is going on. I am an American merchant so my account should be easily verified.
Thank you for your review!
We have checked this and it seems like there has been a misunderstanding. Your account is currently active and waiting for account verification. We could not find any communications with our support team under this account. In case you have a different account that is deactivated or on hold, please reach out to our support team and they will help you solve the issue. We apologize for any inconvenience caused.