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Tool does what it does and support is very good. I compared different tools before choosing this one, I chose them because of the quick and friendly professional support. Yesterday I made a big mistake, I accidently removed all products from the system... They were fast to recover my mistake from a backed. Very pleasant to work with
It's mutual! Many thanks for your detailed review!
Whenever you need our customer success team is here for the help! :)
A brilliant app for any business in a competitive market. This app was one of the reasons I decided to migrate my entire website to Shopify. It solves the frustrating issues of price monitoring and also allows dynamic pricing. Over and above the awesome functionality, the app is quite user friendly and the support team is incredibly helpful.
This app has been great. It's been really easy to set up, not only the basic visibility of the market but also the dynamic price too. It has also been nice to have an actual person to talk things through with and ask lots of questions, Ercan has been excellent at thoroughly answering them all via the live chat, video call tutorials and emails.
We were a bit skeptical about the App based on the pricing, however, when we tested it, it out performed the previous App we were using as it synchronises all our products without our inserting it one after the other. Its graphical illustration gives us an overview of our store position with regards to our competitor. I would definitely recommend it. Keep up the good work!
This is a fantastic app, takes all the leg work out of checking prices manually which gives are company more time to focus on servicing our customers. I got to deal Ercan from the team and he was very polite, helpful and showed me step my step how to use the app to maximize making profit on the products we sell.
I am really looking forward to use this product going forward.
It’s great to hear that our service makes your job easier and you can focus on other areas to improve your online store! Thank you for this great review! 😊
App is very intuitive and easy to use! 24/7 Support is very useful and reply quickly, special mention to Ercan who was very porfessional and knowledgeable when supporting our implimentation of the app and answering any queries - he even provided an introductory training video call. Quickly and easily track prices of product with select competitors! Great app and a great team - Thanks, Fair Deal Music.
We've just started using Prisync and the support so far has been fantastic, Ercan, in particular, is very knowledgeable and explains the system very well to help you use Prisync effectively and beat your online competition. As we're only just starting, we still need to work our side to get it all set up and running. I look forward to obtaining the many benefits of using Prisync in the near future. I would highly recommend Prisync and thank you Ercan! George
https://proteinpackage.co.uk/
The customer service team was super helpful and wanted us to find value with the service and app. We are a very small team and most teams of our size are forced to use only DIY service without a dedicated rep to work with. Prisync had dedicated reps on our account, and their live chat feature was great. There was a definite learning curve to use this service but once we set up pricing rules to track our competitors, we had a good understanding each day of pricing issues and could update our products accordingly.
Thank you so much for this review! 🤗 Very happy to hear that you are satisfied with Prisync's service. 🤞🏷️
Great experience all round - the trial period was more than enough time to understand how the solution could benefit our business. Ercan was very helpful throughout the setup period and was always on hand to answer questions that I had. Prisync takes all of the heavy lifting out of what was an extremely labour intensive task to ensure our pricing was competitive. The dynamic price rules mean that we can ensure that we are never missing out on any sales to competitors whilst remaining profitable. Highly recommend.
Thank you for this great review & recommending us! We are happy to hear that you are satisfied with our service and use our features in the best possible way😊
We are a small independent so keeping up with competitor pricing is time consuming, so this app is a must if you have comparable products sold in many other competitors, There are many options to go through and the team at Prisync were always there to help in the background even doing a lot of the work for you if you get stuck, I would recommend taken some time with Ercan at Prisync as he is so helpful and then you can get the app working for you, letting you know who is cheaper and allowing you to react fast, you can even set the price to automatically change if you wish. Thank you Ercan for all your help so far :)
You've explained better than our marketing team! 🤓 Thanks for such a great review! 🤩