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The support from Prisync and their customer care is amazing. I got stuck understanding a few of the ways the system worked and how it brought products across from Shopify.
Help was proactive and quick.
Thank you, we love hearing that! 💪🎯 We're so happy that Prisync is making a difference in your Shopify store's performance. 🫶 Our support team is always here for your ‘pricing needs’, don’t hesitate to reach out anytime! 🤝❤️
working well, takes along time to sync , Elvan needs a 5 star for the service rendered, using it for a week so far!
Thank you for your honest review, your feedback means a lot to us! ✨🙌 We’ll make sure Elvan sees your kind words. 😊💕 Don’t hesitate to reach out anytime! 🤝🫶
Amazing customer service!
Prisync is a powerful and intelligent app that has been a huge help in pricing our products. Where they really shine is their customer support. Arleen has been incredible! With so many advanced features in the app, she guided me through every step and answered all my technical questions with clear and detailed explanations. Her thorough and professional support gave me great peace of mind while navigating the app. Highly recommended!
What a great review! ✨ Thank you for taking the time to share your experience! 😊 Arleen and the team will be so happy to hear this! 🥰🥳 Your feedback keeps us motivated! 💪🎯
Excellent support and back-up rendered on this app - we are benefiting greatly from price positioning to remain relevant in our market - I would recommend this app to all platform owners.
We truly appreciate your kind words and recommendation! 🥰🥳 Thank you for choosing Prisync! 🫶
Great customer service. I moved from pricefy as I never received support from them to set up the app. so far is working very well and the support is outstanding, they help me and keep on eye on my account until I set up my price rules and products. 100% recommendable.
That’s exactly what we love to hear! 💪🎯 It’s great to know Prisync is helpful to your business and great fit compared to other tools. 😊🚀 Our support team is always here for your ‘pricing needs’! 🤝❤️
I cannot say enough good things about Prisync and their team. So responsive, so willing to help and have and solve every problem or question. I definitely was not the biggest fan to start, and once I took about a day to learn the process it was AWESOME.
I do wish the instant price alerts were not in the highest tier.
Thank you! 🙌 We’re glad you’re off to a strong start. 😎 Our support team will be happy to know they’ve helped you overcome challenging moments, and we’ll continue to be here whenever you need us! 🌟 💚
amazing tool for tracking prices across competitors or your own listings. keeps things in check.
could have a better api for a heavier developer focused system
Thank you for your honest review! 🙌 Your feedback means a lot to us, and we're delighted to hear about your positive experience with Prisync. 😊🫶 Our team is always working to improve and evolve the product — including the API — so your input truly helps! 🚀 If there’s anything else we can do for you, feel free to reach out anytime.
The Prisync team has been incredibly kind, helpful, and professional in finding the best solution for my needs. Since we started using the app, managing the repricing of our catalog has become much easier. Highly recommended!
We truly appreciate your kind words and recommendation! 🥰🥳 Our team is always here for your ‘pricing needs’. 🤝🫶
Does not provide accurate pricing information. The true cost is most likely 10x to 50x more expensive than the prices displayed. So don't waste your time if you are not willing to pay 10 - 50x more than the displayed price.
And just to be clear and in response the comment below from the company. The pricing for this product clearly states that the cost is based on the NUMBER OF PRODUCTS. False. It is based on the NUMBER OF VARIANTS.
Don't try to pass off your misrepresentation of the true cost of your product as 'my misunderstanding'. Shopify should remove this product until it presents accurate pricing information.
Hi there - first off, thanks for signing up for our 14-day free trial.
Our monthly plans & pricing are listed on our app store listing accurately & in detail, as reviewed & confirmed by the Shopify app review team multiple times.
We understand that the misunderstanding on your end arose due to the high number of variants in total in your assortment, increasing the need for space/capacity under our plans compared to what you anticipated before you signed up for our 14-day free trial.
We respect your decision not to move forward with our plans upon that clarification provided by our colleague Arleen & would be glad to help you out with our capabilities in case you change your mind.
Burc
CEO, Prisync
P.S. You have a fair point with the product count & variant count distinction, and we'll definitely work on that to avoid similar conflicts. Thanks!
P.P.S. Our team evaluated your feedback and revised the "Products" section to "Products / Variants" for further clarity for merchants. Thanks again.
We've been using Prisync for a while now, and it's been a game-changer for our pricing strategy. The tool provides accurate, real-time competitor data, which has helped us make informed pricing decisions and stay competitive in a dynamic market. The interface is user-friendly, and their support team has been responsive whenever we've needed help. Overall, it's a reliable and efficient solution for any business looking to optimize pricing.
