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Excellent after installation support initially. After a recent update some of the more recent products were missing. Upsell support resolved the issue keeping me informed of their progress and it was all back and running smoothly in a couple of day. All in all an excellent App with support to match.
Sept 2024 update - if an add-on goes out of stock it is still presented to the customer. This is a shame and something the developer isn't going to change (or make an option not to display) after enquiring with them.
It is a very simple and elegant solution. It does exactly what I need to to do and the support for this app is next level. The developer addressed any initial concerns I had promptly. I highly recommend. Its an easy way to upsell other products in your store on the product page without an annoying pop up.
Installed without issue and does just what it should. Support was great when I needed a bit of customization, responded right away and completed what I needed. Very easy to use and no need to change code.
This app works fantastic with Shopify. It is a great way to complement/upsell and also be used as a "discovery" platform for products. The support team is EXTREMELY helpful. This is one of our MUST HAVE Shopify apps!
Thank you very much for the review. We've forwarded it to our developer (Ilja) who was working with your store and he's very happy =)
Loving this app, it is so flexible and easy to set up and most importantly, is generating extra revenue. Have only needed to contact support once and their response was quick and efficient. Definitely worth the money.
Thank you very much for your review. We are doing our best to deliver value to each and every customer =)
This is a WONDERFUL app. A must-have for about any ecommerce business.
Easy to use and "clean" presentation of the offers.
We had minor glitches in the setup, most likely due to our theme, but the fantastic tech support promptly fix them!
Life is beautiful!
Thank you for your feedback. I'm so happy that our investments in support pay off for our customers.
Alex Levin,
SAAS Grove co-founder.
We tried the app for adding gift wrap or special handling for the product, but there is no way to tell which product in the cart this was for. Also 7 day free trial is not enough to set it up, get help with issues and test before you get billed for an item you can't use.
Hello,
Thank you for your review. We really tried to help. If you need more days, you can simply reinstall the app and the new 7-day trial will be added. Feel free to contact us as any time and we will do our best to assist you.
> there is no way to tell which product in the cart this was for.
We have this feature in our roadmap, however, this is not a straightforward thing to do due to some Shopify limitations.
Excellent app for adding extra items onto the product page, we are using it for many ways to upsell - monogramming, gift wrapping, extra items, suggested products etc. Brilliant customer service helped with a couple of issues swiftly and went over & above. Highly recommend.
We've only had the app installed for a short time, but so far we're really liking the presentation of the add-ons, and the customer service is top notch! I reached out with a question I thought was a long shot and they were able to help me with a solution very quickly. So far so good!
The app works great for my company. It is crucial for it. The support team has been amazing. There was a little bug with my theme and they were kind enough to fix it so it didn’t affect the app. Thank you! Overall, the app adapts perfectly to my theme and support is 5 stars and responsive!
Hi,
Thank you for the kind words. We are so motivated to make our customers succeed, and it's a pleasure for our team to be rewarded with great reviews =)
