Reviews (13)
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The app is very unstable, lots of loading issues. Basic features like creating rules, including and excluding products from feed requires a pro feature, which is must to run ads. Meta and Google are way more ahead in terms of tech and UX and do not charge for any app features. The basic reuirment for running any ad is to get real time feed which is a pro feature in this app. Also it seems there is no documentation or support to integrate pixels with third party checkout apps like SR or Shopflo.
We’re sorry you experienced some issues. Automatic feed updates and product rules are paid features because they require ongoing catalog processing, while manual syncing remains free.
We’ve contacted you directly to investigate the issues further. We’d genuinely like to understand what went wrong and improve your experience.
Five stars all around! I had our OpenAI ads manager set up with this app in no time, and the first ads running just hours after OpenAI ads launched in Austria.
Quick heads-up: The first products take a little while to be approved by OpenAI. This is no issue by the app.
Thank you for the great review! We’re glad you were able to get set up and start running ads so quickly.
YES! This app is amazing! It worked first shot, no mapping, no frustration. The filters/rules work great and give you full control. I used to use Product Sync Master but it's way over priced for the plans it offers and it took me many hours over 2 days to fully map out the connection correctly. Plus they don't output the file in the correct format so you can't really connect directly like this app does, you have to download and convert every time and yes it's slow. This is a vast improvement over any other app in the marketplace. The only improvement it needs is the chance to use multiple feeds since OpenAI has now allowed more than 1 feed per account, at lease in my case. But that can mostly be solved by OpenAIs internal filters, so 1 master feed plus internal filter = multiple different ads if wanted. Amazing Job Guys!!!
Thank you so much for this review, it genuinely made our day. It is exactly the experience we set out to build, so hearing it from a merchant who's fought through the alternatives means a lot.
And thank you for the note on multiple feeds per account. We've heard this from a few merchants now and it's firmly on our radar as OpenAI expands what their side supports. In the meantime, glad the rules and filters are giving you the control you need from a single feed.
If you ever need anything, write to us directly through the app's support email. We're a small team and we'll answer fast 😁
I do not recommend trying to link the product feed yourself unless you are a tech guru, using this app made it way easier!! And the customer support was fast and effective!
Thanks for the review! Glad the setup felt easy, and it was a pleasure helping you get started.
Very good app. Works perfectly for our proteinpowder and sportsnutrition shop.
Thanks so much for the kind words! Wishing you and the shop lots of success with ChatGPT Ads!
no support no nothiong, just took the money and no help or anything
Hi, your store used the app exclusively on the free plan and was never charged, while we also have no record of any support request from you. If you experienced an issue, please contact us, we’ll be happy to help.
Good app, works really well and has features built specifically for OpenAI Ads. Support was super quick and helped me sort out a few questions I had.
Thanks for this! We built the app specifically around OpenAI Ads rather than bolting it onto a generic pixel tool, so it's rewarding to hear that shows. Happy we could clear up your questions quickly, don't hesitate to reach out again.
Super easy set up and straightforward to use. Plus great customer service.
Best app for OpenAI product feeds
Great support. Actually talked with a human that knows the app! Implemented a fix for my issue within a few days.
Good Support ! Good app
Thanks for taking the time. Glad it is working well for you. If you need anything, just email us.
