Smart Product Filter & Search

We have been using this app for several years now and it has worked well for us. We had a question about some items that were not coming up in the search. We hopped on the chat with the developers, and Nora was a big help. She had me make a couple quick changes to our settings and BAM! we were up and running, better than before! So grateful for her quick responses and excellent support!

This app has made a significant improvement to our site search. We were previously having issues with customers searching for specific SKUs and not getting the correct products or variants in the results.

Globo fixed that for us. Product variants now show correctly in search, and customers can even search using a single character, which is important because some of our SKUs include one-character identifiers.

For a large catalog where customers often know exactly what SKU or product they need, the improved search functionality has been extremely valuable.

We swapped from RapidSearch to this app, for its very convenient, flexible and customisable collection filters, with 10 metafields extendable, inclusive Shopify localisations sync in 8 different languages. The latter required some extra dev tweaking regarding multi-value metafields, but the additional requirements have been implemented flawlessly within 2 weeks of trial-ing this amazing app. Clara provided excellent support with her team of developers. I strongly recommend this app and creator Globo for several aspects that were less or not present with our previous solution.

Clara is the most responsible customer service representative I have ever met. She was very enthusiastic in helping me solve the problems I encountered. Her logic was very clear and she would tell me the specific operation steps. This application is also the most convenient one I have used. It has many functions. Although I haven't fully developed all its functions yet, the customer service representative can guide you on how to operate it.

I had some trouble originally trying to integrate this app into my Shopify site, and was back and forth with support to get it set up, perfect, and working well on our theme. The customer service was wonderful. We contacted support, and they helped us add an automated sync so when we moved around collections manually, this would automatically sync four times a day in the app and not cause any issues.

We are building a 65-category, 15,000-SKU IT hardware catalogue on Shopify, so before designing our filter architecture we needed hard answers: metafield registration limits, whether import merges or appends, what the export actually contains, how backups work. Clara answered every question precisely, fast, and without dodging the inconvenient ones - and sent a sample import file so we could see the format for ourselves. That level of straight technical support is rare and it saved us weeks of trial and error.

We are still early in our rollout, so this review is mainly about the support.

But the capabilities we have verified so far - metafield-driven filters and full XLSX export/import of the filter configuration - are exactly what a large, multi-category catalogue needs, and what most filter apps do not offer.

We run a saree store with a few thousand products and many color and fabric variants. Smart Product Filter & Search handles that well, and the fabric and color filters have been a real improvement for customers.

Clara on the support team was quick and patient when we set up color swatches, and pointed us to a settings page we couldn't find on our own.

This app is super helpful for my customer. The functionality I give it a 5 star but in terms of design that are still limitation and things that we can't do.

Also their support is super helpful especially Clara.

Problematic - conflicts with your theme. It always has issues showing products on our website costing us sales. We contacted support and got no response. We have now moved over to using FilterIQ

This was my first time installing this software, and I wanted to implement front-end filtering and recommendation display. Initially, I wasn't familiar with it, but customer service was very enthusiastic and dedicated in helping me achieve the desired functionality. Although I haven't finished customizing it yet, I'm already looking forward to the features that will be available later. I hope that after the aesthetics are improved, it will enhance user browsing and conversion rates. I hope it will be error-free when officially used. During the trial phase, the team's response was rapid and their service was excellent! Five stars.