TA AI Product Labels & Badges

Outstanding Support and a Team That Truly Listens!

I've had a fantastic experience with TA Labels & Badges. What really sets them apart is how responsive and committed their team is to customer feedback. Almost every feature request I've submitted has been taken seriously and turned into a real improvement.

Most recently, I requested a scheduling feature, and the team went above and beyond to make it happen — even assisting me at 4 AM! Lana was the support representative helping me at the time, and I truly appreciate her dedication, responsiveness, and willingness to help make this feature a reality.

It's rare to find an app team that genuinely listens to its users and continuously improves its product based on their needs. This level of commitment makes a real difference. Highly recommended for any Shopify merchant looking for a reliable app backed by an outstanding support team.

Keep up the amazing work, Lana from the tech arms and the TA Labels & Badges team!

A very useful app, especially since the labels are displayed both on the online store and in the mobile app. The support team is fast and reliable.

First time using these labels for a sale campaign. It was very easy to set up with no learning curve required. Saved us time and made decorating our store a whole lot easier. The customer support team is highly responsive, which makes this app totally worth it.

I am leaving this review based on my experience with the app’s billing and customer support process.
I installed the app to test it, but I experienced technical issues and contacted support while their team was investigating the problems. During that time, I was told by their support team that Shopify would calculate and charge only the prorated amount for the remaining usage period after the trial.
Based on that explanation, I allowed the app to remain installed while waiting for the issues to be resolved. Instead, I was charged the full annual subscription amount of $86.40.
When I questioned the charge, the company later acknowledged that the previous billing explanation I received was incorrect. They agreed that my actual usage amount was only about $2.40, but they deducted Shopify platform and payment processing fees from my refund instead of refunding the full remaining balance.
I appreciate that they eventually reviewed my case and offered a partial refund, but the process was frustrating because the billing expectations provided by their own support team were not accurate.
My recommendation: make sure you fully understand the subscription terms before installing this app, and do not rely on support explanations regarding billing without confirming the details independently.

The app may work for some merchants, but my experience with billing communication and resolution left me disappointed.

Straightforward when setting it up, variety of choices for the labels, friendly and helpful support team. Very satisfied so far!

Great app, really easy to use and helpful support team.

Amazing support! They fixed my issue within minutes on a sunday! Highly recommend!

working perfectly! Customer service response is fast!

super nice badges and labels! easy to use and super fast customer servie

Good product selection, and prompt support services even on the weekend. Definitely recommend!