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App works well to give our customers various unusual product options. Had an issue with how the options were appearing (due to a conflict with our theme) and the team fixed quickly with minimal fuss.
Recommended if you want to add product options to your site!
Thank you for your wonderful feedback! We’re thrilled to hear that the app is meeting your needs by providing various product options for your customers. It’s great to know that our team was able to resolve the issue quickly and efficiently for you. Your recommendation means a lot to us, and we appreciate your support!
If you ever have more feedback or need assistance, feel free to reach out.
Best,
The Shop Circle Team
A great app that’s easy to use, offers plenty of customization options, and provides excellent customer support! Whenever there’s an issue, the team is quick to resolve it. Highly recommend!
Thank you for your fantastic review! We're thrilled to hear that you find our app easy to use and appreciate the customization options. It’s wonderful to know that our customer support team has been able to assist you quickly when needed. Your recommendation means a lot to us! If you have any more feedback or suggestions, feel free to share it.
Best,
The Shop Circle Team
fantastic customer service, Adis was very helpful, would recommend
Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with our customer service. Adis and the team are always here to help, and it’s wonderful to know that they made a positive impact. Your recommendation means a lot to us!
Best regards,
The Shop Circle Team
Prompt and professional, able to solve issues.
Thank you for your wonderful review! We’re glad to hear that you found our team prompt and professional in resolving your issues. Your positive feedback motivates us to keep providing excellent support. If you ever need further assistance or have suggestions, don’t hesitate to reach out. We appreciate your support!
Best regards,
The Shop Circle Team
Support was able to solve the issue addressed to them fast and in a professional manner.
Thank you for your feedback! We’re thrilled to hear that our support team was able to resolve your issue quickly and professionally. Your experience is important to us, and we appreciate you taking the time to share it. If you have any more questions or need further assistance, feel free to reach out.
Best regards,
The Shop Circle Team
I have the premium version. It’s got a lot of really cool options that I have just begun to figure out. I had an issue late at night (midnight) and hit the support chat icon. Within a few minutes I was met with an efficient person who was able to resolve my issue in less than 10 minutes. They were able to correct the issue and make it do exactly what I wanted, update the product price when adding options.
Thank you so much for your fantastic feedback! We’re thrilled to hear that you're enjoying the premium version and finding our options cool. It's great to know that our support team was able to assist you promptly and resolve your issue to your satisfaction. We always aim to provide quick and effective support, and your appreciation goes a long way in motivating us. If you have any more questions or need assistance as you continue exploring the features, feel free to reach out. Your feedback is essential to us!
Best,
The Shop Circle team
At the moment, I cant recommend this app to anyone.
We have been using this app for some years and the problem since start is that the app cant translate currencies at all. They will change the currency symbol (for the language visiting) but the digits will be the same. This means 1000 SEK will look like 1000 EURO with this app. This will scare customers and it makes us lose orders all the time.
Second problem is that this app is not compatible with any of the most common language translate apps.
I have talked with the app developer about a solution for this problems for about 2 years. This year they say they hope to fix this by the end of the year.
Now I have contacted them 3 times, asking for status, asking for payed extra service, and asking (last time) for a desperate alternative solution for our store. They dont respond to anything.
We are really sad that we have invested so much time in this app as it seams the developers dont really care about it. On top of all, the set-ups and data in this app cant be migrated to any other options app. This is really bad.
Thank you for your feedback. We sincerely apologize for the frustration this has caused. We’ve made some significant changes to our infrastructure to help provide stability and better serve your needs going forward.
Iris provided quick and easy assistance. Thank you
Thank you so much for your kind words! We’re thrilled to hear that Iris was able to assist you quickly and easily. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you need any further assistance or have more feedback, feel free to reach out.
Best,
The Shop Circle Team
Five stars for Lina! She made the integration process so easy. She not only helped me troubleshoot my option sets but even wrote the custom CSS I needed to get my theme looking perfect. I'm very impressed with the level of support and the ease of getting started.
Thank you so much for your kind words! We’re thrilled to hear that Lina provided you with such excellent support during your integration process. It's fantastic to know that you found the troubleshooting and custom CSS help beneficial. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you need anything else, feel free to reach out.
Best regards,
The Shop Circle Team
Very helpful tech support great function for advanced product options.
Thank you for your wonderful review! We’re excited to hear that you found our tech support helpful and that our app is meeting your needs for advanced product options. Your feedback is important to us, and we appreciate you taking the time to share your experience. If you ever have more suggestions or need assistance, feel free to reach out.
Best,
The Shop Circle Team
