Reviews (32)
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The app was working, and then I realised it was no longer working and I have no idea why - can't even get into the app anymore as it won't even load. Tried multiple browsers. Emailed support but no answer, so I also had to uninstall it! Would appreciate some compensation for this, as now I am out of pocket. Didn't want to leave a bad review, but have been left with no other option of communication.
Updated: June 26th.
The issue with the application has been fixed, and it is working well again. I had support reach out to us regarding the known issue with the application, which caused the issue. Thank you
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App worked great! But last week app stopped working, I raised an email ticket with support, but didn't hear back from them. Unfortunately had to uninstall it as I am not sure what caused the app to stop working, and without any updates, I had no option to uninstall it. Looking forward for assistance on the same
You can also insert above or below Add to Cart button. I'm on Shopify Plus using a 2.0 template. So, it didn't work for me.
Hi,
Thank you for your feedback. Our app supports Online Store 2.0 and works correctly with both old and new themes, allowing placement in various positions. It seems there might have been a misunderstanding. Please let us know which specific area you are trying to place it in, and we will assist you further.
Thank you.
i reached out about the app not working, no response. It stops working every few months. Awful customer support
App no longer works, no contact from support.
Was a great app, but its not working anymore and support has disappeared.
Hello,
We're sorry to hear about the issue you experienced. Our app is working smoothly, and we noticed that you haven't reached out to us yet. We've sent you an email to assist you further—please feel free to get in touch with us via email.
Amazing support, this app solved all our product page problems, looking forward to the future updates and features.
The app is very easy, you can go live immediately. We have the chance to make many announcements on the product page.
Simply works and the customer service is very responsive when you need help.
Dear Zel,
I wanted to extend my sincere gratitude for all your help today in guiding me through the process of setting up the banner on my product. Your expertise and patience made the whole experience much easier and less daunting.
I am truly grateful for the time and effort you put into explaining each step and ensuring that I understood everything clearly. Your professionalism and knowledge are commendable, and I feel much more confident going forward with this project.
Thank you once again for your invaluable assistance. I greatly appreciate your dedication to providing exceptional support.
Best regards,
Wajma
Hello Wajma,
You are very welcome! I was happy to help you set up the banner for your product. I'm glad that my explanations and patience made the process smoother and less intimidating for you.
It's very rewarding for me to know that I was able to provide the knowledge and support you needed to feel more confident moving forward. Providing exceptional service is our top priority.
I appreciate you taking the time to share your gratitude - it means a lot to know that I was able to meet your needs and exceed your expectations.
We wish you the best!
Sincerely,
Zel
