Koala Bundles Volume Discounts
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I've been using this app for 2 years, it's the only one I use. I am no expert on Shopify but found it easy to navigate. And help is always available, from a human .
Thank you for sticking with us! We’re glad you find it easy to use and can always count on our support team. 💚
Bisher eine super App. Hat innerhalb kürzester Zeit schon Mehrkäufe erreicht und bei Schwierigkeiten wurde mir durch den Support schnell und erfolgreich geholfen. Kann sie nur empfehlen.
Vielen Dank für die tolle Bewertung! Freut uns sehr, dass Koala dir hilft und unser Support schnell weiterhelfen konnte. ☀️
Does not accurately attribute sales. VASTLY inflates the sales in claims. For example I have an offer if you buy 3X of a specific product (not a mix and match) and if someone buys 1 of that product and 2 other things, not qualifying for the discount, not getting the discount, Koala count it as a sale for them.
Hello,
Thank you for your review. We understand your concerns and are keen on improving your experience.
We've reached out to you personally via email with further clarification and would really appreciate the opportunity to discuss this with you and hear any additional feedback you may have.
We look forward to hearing from you.
Regards,
Koala Bundles Team
La funcionalidad de la app es muy buena, se conecta bien y funciona perfecto
El servicio al cliente muy malo, nunca me contestaron las dudas que tenia
Es algo por mejorar
¡Muchas gracias por compartir tu experiencia! Nos alegra saber que estás satisfecho con la funcionalidad de la app y que todo funciona correctamente. 😊
Al mismo tiempo, sentimos mucho que tu experiencia con nuestro servicio de atención al cliente no haya cumplido con tus expectativas. Nuestro equipo de soporte está disponible durante toda la semana y, cuando nos contactaste anteriormente, también respondimos a tus mensajes. Dicho esto, nos tomamos muy en serio tus comentarios.
Te hemos enviado un correo para poder ponernos en contacto contigo y hablarlo directamente. Nos gustaría entender mejor lo ocurrido y asegurarnos de poder ayudarte con cualquier duda que tengas. 💚
Esperamos poder mejorar tu experiencia y demostrarte que podemos ofrecerte el soporte que esperas. ¡Gracias por tu feedback!
Saludos cordiales,
Equipo de Koala Bundles
Excellent app and outstanding support!
We've tested several gift and upsell apps, and Koala has been the easiest to set up while offering exactly the flexibility we needed. The app works smoothly, the interface is intuitive, and the gift rules are very easy to configure.
What impressed us the most was the support team. They responded quickly, understood our requirements, and helped us customize the setup to match our store perfectly.
Highly recommended for any Shopify store looking to increase AOV with free gifts and upsells!
Thank you for such a detailed and thoughtful review. This truly means a lot to us! 💚
I've tried a lot of bundling apps for Shopify. This is the first I've stuck with. There are a lot of options and it makes setup really easy.
Thank you for sticking with us! We truly appreciate it 🌟
I’ve been using Koala Bundles for my shop and it’s great, but the customer support is next level. I had an issue with my product variants not syncing with the app, so I reached out and Max helped me out. He was awesome! Not only did he fix the sync problem super fast, but he also tweaked the design so the bundles look absolutely perfect on my page. Super fast and helpful support, thanks a lot Max!
We're so happy we could help! Thank you for taking the time to leave us a review. It means a lot to know you had a great experience with us. 🙌
A very useful app. It has increased our sales by more than 30%.
We're delighted that Koala has helped boost your sales. Thanks for your trust and support. 💚
App très fluide, qui permet d'appliquer des réductions de coûts par paliers (et non uniquement des lots ou bundles comme font toutes les autres apps !) Si c'est ça que vous voulez faire, je recommande fortement. Simple, intuitif, tout fonctionne à merveille.
Merci beaucoup pour votre avis ! Nous sommes ravis que Koala vous aide à mettre en place vos remises par paliers et que tout fonctionne parfaitement. Merci pour votre confiance.
Petar responded quickly, was very friendly throughout our communication, and answered many of my questions.
Glad we could help! Thanks for sharing your experience. 🤗
