Promify AI Marketing Meta Ads

An ambitious app whose concept I really like. Unfortunately, I haven’t been able to put it into practice because my Facebook and Instagram accounts have been blocked for the second time. This always happens after I connect Proxify and add funds to my Facebook account. The block is permanent, and the only way to get a refund is through legal action. I’ll be happy to update my review if I manage to get Proxify working.

Promify makes Meta ads feel effortless. The automation workflows and monitoring features give me confidence that my campaigns are running smoothly. I’ve seen better engagement and conversions since using it. Definitely a smart tool for anyone serious about improving their ad performance.

I rarely leave one-star reviews, but my experience with Promify AI Marketing has been an absolute nightmare. As an e-commerce owner, I’m more than happy to pay a $99/month subscription for tools that deliver value, but this app is fundamentally broken.

Here is why you should stay away:

Critical Functional Flaws: The app limits you to creating ads for only one product at a time. After spending over $1,000 in ad spend with zero conversions, I tried to switch products to test a different strategy. However, the system only allows you to "pause" ads, not delete them. Because of this rigid setup, I am effectively locked out of using the software I’m paying for.

Inflexible & Primitive AI Generation: This is where it gets truly frustrating. I attempted to provide the tool with alternative white-background images to improve the output, and I even emailed these assets to their support team directly. None of it worked. The AI ignored my input and simply kept cycling through variations of my product's primary image. For a tool claiming to use "AI for marketing," the total lack of creative control is unacceptable.

Non-existent Customer Service: This is the most frustrating part. I sent my new creative assets and a specific request to delete/reset the current ads so I could continue testing. Zero replies. They are happy to collect my $99 subscription fee, but when it comes to supporting a customer who is burning a $1,000+ ad budget through their platform, they are ghosts.

Summary: I’ve lost over $1,100 ($99 sub + $1,000+ ad spend) with zero ROI and zero support. It’s a half-baked tool with a premium price tag and a total lack of accountability. Save your money and your sanity—look elsewhere.

Charged me $99 USD outside of Shopify terms and conditions, Even though i never used the app and cancelled and removed it the next day. It is advertised as Free it is not. They returned my email as soon as this review went up and refunded my money so all good in the end. Just time consuming.

Just an ad launcher disguised as AI. Frankly, the AI functions are limited to images and texts generations.

The ad planning is rigid as hell. AI refused to use my customer lists as targeting.

If you want to burn through a lot of ad money, you can try.

If you are well established business already with rich customer data and want some helps from AI, look elsewhere or wait for future updates.

The video creatives are surprisingly polished.
Didn’t expect this level of quality from such a simple setup.
Great for Facebook marketing.

This is a great concept but this app needs alot of work before it is worth the price they are charging for it. You can only have campaigns running for one product at a time and getting the ads to stop on Meta is almost impossible without cancelling your subscription all together. You have to email customer service for things that should be basic and available, then they don't do anything for days. I'm not sure I would even use this app for free let alone pay $100/mo for it. To make things worse, after 6-weeks running a campaign I had zero sales from the ads even after spending hundreds on ads with Meta.

Avoid Promify. Our ad campaign stopped after just 12 hours, and support has been completely silent for four days. Unreliable service and zero accountability.

I never had the chance to actually try the service. After starting the free trial, I began the setup process through the AI. When it came time to publish the campaign on my Meta Ads account, an issue occurred. From that point on, everything got stuck in a loop where it was impossible to publish, restart, or delete the process.

Following the AI’s own suggestion, I contacted customer support, which—among other things—uses a Gmail address, not exactly the height of professionalism. Six days have passed, the trial has expired, and I have received neither a response nor a solution.

Definitely not a service worth paying $99 per month for.

I was initially drawn to this service because it was promoted as "free." However, after investing time and effort, I discovered that submitting ads requires a $99 subscription fee—something that wasn't made clear upfront. This bait-and-switch tactic feels misleading and frustrating.

To make matters worse, I reached out to their support team for clarification, but I never received a response. The lack of communication and transparency is incredibly disappointing. If you're considering this service, be prepared for hidden costs and non-existent customer support.