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I ran into an issue setting up a campaign with our cart drawer and immediately jumped into the support chat.
None other than THEE Kurt Elster answered, hopped directly into our storefront, and fixed the issue almost immediately. The speed, convenience, and overall enthusiasm were unmatched.
We also got a chance to talk through some upcoming roadmap items, which I’m excited to see roll out.
If you’re looking for a free gift-with-purchase app, this is the one and only one I’d recommend.
Thank you so much! Happy to help such a great brand. 🙌
Julian was very attentive and patient, and he answered our questions one by one; 5 stars for excellent service.
Thank you, Sheec Socks! I'll pass this along to Julian. He'll be glad to hear it. If anything else comes up with your free gift setup, reach out anytime.
-Kurt
Great App, started using it black friday last year for my first ever gift at $x promo and the team helped me understand how to use the app, made some basic mods and just was awesome to chat too!
Thanks so much! Love that your first gift-with-purchase promo was a Black Friday launch. Glad we could help with the setup. Here's to an even bigger BFCM this year!
110% serious company - their support team, led by Julian, was lightning fast, extremely efficient, and incredibly service-minded. Everyone has experienced something not working the way you expected - but honestly, that means nothing when they’ve got a Shopify Jedi named Julian at your side. Highly, highly recommended!!
We 110% appreciate this!! Julian will be thrilled to hear he's been promoted to Shopify Jedi😄 Thanks so much for the kind words and we're glad we could get things sorted quickly for you. Reach out anytime you need us.
Support is top notch!! (Thanks Julian)
I had some extensive requests and whatever he could do, he did WELL, and anything that was not (yet) possible, he sent requests in for possible future options.
So far, this looks great!
Thanks so much for the kind words! Julian will be thrilled to hear this. We really appreciate you taking the time to send through your wishlist, that kind of feedback is how the app gets better. Don't hesitate to reach out anytime you have more ideas or run into anything. Happy promo-ing!
We have used several GWP/promo apps over the years, and this one is by far the easiest one we've worked with. It handles all of our needs and the team has been super helpful in setting things up (though it's perfectly easy to do on your own).
IT WORKS. I use a lot of native Shopify tools like Bundles, Collabs, Markets as well as Bulk Discounts, Free Shipping. This is the first gift with purchase app I have had that is straightforward and had no issues with our first successful campaign choosing between 2 variants. Customers were happy, great conversion rates and simple to adjust post-launch. I look forward to trialing more for holiday promos and integrating this several times a year. My new go to!
Set this up in less than 5 minutes. GWP running same day. Way easier than I expected. Thanks guys!
