Avis (36)

Note globale
5
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
16 janvier 2025

Great app! Simple to use and effective. Had an a feature/fix request and they implemented it / fixed it within 2 days!

Sticker Cheetah
États-Unis
4 mois d’utilisation de l’application
7 mars 2024

App is really easy use and works great!! Really nice flow for proofing orders. Nick is super great with all questions and help we needed to get set up. Really fast support! Thanks so much - LOVE the app!

StickerJunkie.com
États-Unis
4 mois d’utilisation de l’application
20 décembre 2023

Super responsive suppport team, easy to install. Customizable email code and lots of integrations that make running our jobs fast and smooth from proof to production.

TerraSlate Waterproof Paper
États-Unis
Plus d'un an d’utilisation de l’application
15 mars 2022

Proofer is an amazing app and has allowed us to grow our store massively, however what really separates proofer is the support. Nick has implemented endless changes for me to integrate with our store and processes, usually within a few hours, nothing has ever been refused - it's like having a developer working with us which we're incredibly grateful for. We were initially doing previews over e-mail which got lost and messy very quickly. Proofer does everything you would expect and more, and has enabled us to grow our team to 3 artists who all find the app easy and intuitive to use. I can't recommend this app enough to anyone that uses proofs as part of their ordering process.

Turned Art
Royaume-Uni
5 mois d’utilisation de l’application
Modifié le 15 octobre 2021

Incredible app and incredible customer service. If you need to send customers proofs, this app works seamlessly with your orders, allows you to send files directly to customers. I've noticed an increase in the speed of which customers approve proofs also with emails not getting lost in junk and spam which I was struggling with before. I can see what needs to be printed, what needs proofing - the support has been almost instant and helpful every time I've asked for support - after 8 years of struggling to keep on top of proof management - this app is an excellent find! Thank you so much!

Periwinkle and Clay
Royaume-Uni
15 jours d’utilisation de l’application
29 octobre 2019

This app has made our whole design process much more streamlined! Instead of flipping back and forth between Email and Shopify, everything can be found in one place. The interface is very user-friendly and the messages that our customers receive look very polished and professional. As an added bonus, the app makes our order history much easier to understand and track-down for customer service inquiries. All around, a wonderful addition to our Shopify experience.

On top of all that, their customer service has been really responsive and accommodating. Thanks, Nick!

NewsKeepsake
États-Unis
20 jours d’utilisation de l’application
9 octobre 2020

Nick at Shop Fox has consistently and reliably gone above and beyond to not only provide great support but tailor the product to my needs. Nothing has been too much work or too much effort and the app itself is perfect for our specific use case now. I have truly never had such a good experience from any company, let alone a software developer. Thank you for creating a great app to begin with but more-over tailoring it to specifically work for our requirements.

Silver Dollar Candle Co
États-Unis
Environ 2 mois d’utilisation de l’application
9 mars 2021

Amazing customer support! Only a small percentage of my total store orders require sending proofs. I used the customer support chat box to message support about only paying for a plan based on how many proofs I send out - not how many total orders my store gets. Within seconds Nick (customer support rep) began working on creating filters to only send certain orders into the dashboard, and changing my plan so that it only counts these specific orders (not my total store orders). 10/10 would recommend if you are doing any type of custom orders & designs for your customers. Did I mention it is VERY EASY to use and is a much better user experience for your customers?? It also brings customers to your site to review their mock-ups. Stop emailing customers your proofs and manage the process through this app.

MILSPIN
États-Unis
28 minutes d’utilisation de l’application
26 janvier 2023

We are just a few days into the app, and so far the service has been simply incredible. Nick is very responsive and helpful in answering questions and setting up the app to exactly what we need. We work with a number of apps and his service is among the best we have ever seen.

I'll be back with more feedback on the features and functionality as we start using the app. This is exactly what we are looking for to move proof requests and reviews off emails.

COUP
États-Unis
3 mois d’utilisation de l’application
28 septembre 2020

BRILLIANT app which is going to save me heaps of time across my two stores. If you make custom products and send your customers proofs you need this app. All the emails around the proofing process moves from your inbox to your shopify dashboard which saves me sooo much time. Nick the developer is amazing nothing is too much trouble, super helpful and responsive. Have been looking for an app like this for years and this ticks all the boxes. Thanks again.

My Guest Book
Nouvelle-Zélande
Environ 2 mois d’utilisation de l’application