Recensioner (3)
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Don't do it! I've had issues with the coding and no one will write me back. Customer service is terrible! Also there seems to be an issue with customers checking out because they use a code that overrides the theme. I'll be deleting it today!
Hi, thank you for the feedback, and I'm sorry you've had a frustrating experience with Get Plus, especially not hearing back when you needed help. That isn't the standard we want to hold ourselves to. I'd like to look into the coding issue and the checkout problem you mentioned. Please email us from the support link in the Get Plus app and mention this review, and I'll make sure it's picked up personally. If something in Get Plus is overriding your theme, we'll fix it. Thanks again for giving us the chance to put this right.
I highly recommend the app, they have made solid improvements with our complicated checkout. Love being able to communicate quickly with there reps via Integrated slack channels allowing for quick resolutions to our customer needs. The package protection just works, Its a crucial part of our business with how items break or get damaged and the replacements go out quickly and keep our customers happy.
Thank you so much!
We've used many package protection apps, to me, this one has been the best experience. The founding team communicates quicker than anyone I have worked with before. It's installed within our backend so we don't need to go to another site to access and see claims - makes my teams life a bit easier.
Finally, they are receptive to new ideas and changes, which is crucial in an ever changing landscape.
Give them a try. Save yourself the headaches of lost package revenue.
Thank you for your review! We are constantly trying to improve our product / platform and love to innovate based on our merchants feedback. We really appreciate this!
