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Lack of support over the weekend
Dear Merchant,
Thank you for sharing your experience! We're happy to hear you find our product easy to use and appreciate our support team. Your feedback helps us improve and add better features.
We understand the need for Amazon and eBay review importing. While this feature isn’t available yet, we do offer other platform import options. As a workaround, you can import Amazon and eBay reviews using our default import template by adding the required data.
We appreciate your support and are considering this feature for future updates. Let us know if you have any questions—we’re happy to help!
Best Regards,
Proviews Support Team
New here. I hope to get a lot reviews soon.
I cannot express how impressed I am with Proviews!
This app has truly transformed my Shopify store. The seamless integration process took minutes, and I was immediately able to start collecting genuine customer reviews. The customizable review request emails are a game-changer, significantly increasing my review response rate.
The option for customers to include photos with their reviews adds a personal touch and authenticity to my product pages. It's a fantastic feature that sets Proviews apart.
The customer support is exceptional - responsive and knowledgeable. Any queries were addressed promptly, showcasing their commitment to customer satisfaction.
In summary, Proviews is a must-have for any Shopify store owner. It's user-friendly, customizable, and the analytics are invaluable. This app has not only enhanced my customer feedback strategy but has significantly boosted my sales. Highly recommended!
Proviews is a user-friendly app that has significantly improved the Shopify store by integrating and showcasing product reviews. Its user-friendly interface and customizable options enhance customer trust and authenticity, making it a highly recommended tool for boosting online store confidence.
Best
I am thrilled to share my experience with this exceptional app. The service and support provided by this platform are truly outstanding. Whenever I've had a question or needed assistance, their team has been incredibly responsive and helpful, ensuring that I feel valued as a user.
One of the most remarkable aspects of using this app is the consistent reliability it offers. I have never encountered any downtime during my time using it, which is a rarity in the digital landscape.
In particular, I find this app to be an ideal choice for anyone seeking to write product reviews or engage in Q&A sessions
So far so good. The app was easy to install and setup. I was specifically looking for a review app that would push reviews to FB and IG. Haven't had any reviews yet since installing the store so I will update this review when that happens. I'm also waiting on a couple of answers to questions from support and will also update this review if they're not responsive.
I haven't been using the app for long, this review is more for the customer service.
I had some issues with an import, which I couldn't resolve. The support was very good and the problem was fixed in a single session.
The app itself is easy to use and has a wealth of features. I also use the Google Shopping Feed app, so keeping with Simprosys products seems like a good idea as the interfaces are similar.
It is very easy to use. I am also one of the users. I have not encountered any problems. Even if there are problems, the customer service will solve them quickly.
I use various Simprosys apps and they are great, the support service is quick and accurate. I 100% recommend their apps and services as I've experienced the benefits on a daily basis.
