Multi Vendor ‑ Puppet Vendors

The issue has been resolved. My experience with Puppet Vendor's multi-vendor marketplace service has been mixed. Initially, the platform was invaluable as we expanded our business and onboarded more vendors. It streamlined our operations, and their customer service was responsive and helpful.

However, over the past three weeks, we have faced serious issues. The system has been running very slow, preventing our vendors from accessing the portal and severely hampering our ability to fulfill customer orders promptly. Despite ongoing communication with Puppet Vendor's support team, the problem remains unresolved.

Consequently, we are now exploring alternative vendors. While Puppet Vendor has its strengths, any new potential customers should exercise caution, especially if scalability and reliability are critical to their business.

Really happy with this app. Customer service is really great. Any issue we have had has been resolved very quickly...often within minutes. It does what it is supposed to do and more. They are continually adding features that make ours and our vendors lives easier.

This app is wonderful for a multi-vendor marketplace like mine. It is super user friendly, and the support staff are quick, friendly and helpful.

I wish it was a bit cheaper since I have so many vendors but it is the only app currently available that can handle what I need. The vendors get real-time e-mails from sales, and can upload and track inventory at home themselves. Highly recommend!

We've been using Puppet Vendors for a year and it's streamlined a lot of our reporting. Kriang is very open to improvements and updates - and works hard to incorporate constructive feedback to make the app work even better. It's been the best consignment software we've used so far and we are really pleased with it as a shop owner. Our vendors are extremely pleased as well.

Update Jan 2025 - things are always improving with this app and they are so kind to listen and try and implement changes. Very grateful for the dedication they have to keeping the software always improving!

As a consignment store operating on a commission sales basis in a physical space and online, with 100 vendors to manage, we have quite a lot of admin. Tons of admin! Puppet Vendors has just saved me days of admin when I could be doing other work. It's easy to use, with instructional videos and tips. The best thing has been Kriang's online chatbox support. Extremely helpful and friendly.

UPDATE - I have been using Puppet Vendors for 4 years now. I can't fault it in any way. It has a ton of features and is constantly evolving. The customer support is second to none. Any questions are answered quickly and accurately. Need a particular feature? Just ask. They have implemented a number of my special requests. I highly recommend this app for anyone with a multivendor or consignment store. Thanks Team!

Great app, very helpful support team. Provides us with everything we need

Martin, Vivi and the team at Puppet Vendors have been amazing. Incredible support for a world class product. Would highly recommend.

WE are new with Puppet Vendors but they have given us great customer service! Any questions that I have, they are quick to respond and help work through any problems (totally created by me) I have encountered.

I like it a lot. I signed up today, and it already seems to have exactly the multivendor functionality we need for our business. Clean, practical, and easy to get started with.

This app has been insanely good for us. The features are great, everything works smoothly, and the thing that absolutely blew me away is the customer support. I've NEVER experienced support like this from ANY app or service in my life. They've walked me through things step by step, fixed issues instantly, and even helped with stuff that wasn't technically their responsibility. Impeccable support, seriously. THANK YOU MARTIN!!!

It's been such a game changer for us and I honestly can't recommend it enough. If you're considering this app, just get it.