Brevo PushOwl: Email,Push,SMS

Support war schnell und kompetent.

Thanks to Raul, my problem was solved within 10 minutes. The AI agent couldn't help with this issue, but Raul was fast, helpful, and fixed everything. Now everything works perfectly.

Completely useless for email marketing unless you spam your customers.

Brevo is pushing "performance indicators". If your marketing strategy is not to spam your customers every day, but instead only write when there's something relevant happening (eg. every 3 months), you will fail these thresholds and your account will instantly be locked.

They will refuse to unlock it until you unsubscribe, at which point it magically is possible to unlock the account after all.

Avoid this at all costs for email marketing and just use the default shopify app. It works just as well, and won't lock your account over made-up numbers.

The support is among the best I've found in a Shopify app. Harish from the CX team answered every technical question in detail and with honesty — he even reproduced the issue on our store and explained exactly how the tracking works under the hood. The Shopify → Brevo sync works well (contacts, attributes and purchase data verified with real orders), and reverse sync can be controlled from settings.
Worth knowing: checkout events are client-side (cookies/browser session), so abandoned cart recovery won't capture every visitor — a platform limitation to be aware of before building automations on those events. The team is transparent about it, which I appreciate.

Die App ist Anfangs etwas unübersichtlich und erstellt automatisch ein Konto bei Brevo, so dass Support nötig war um das eigentlich bereits vorhandene Brevo Konto zu verknüpfen. Der Support hat das aber schnell gelöst, vielen Dank!

Im Zuge unserer Migration zu Shopify war die Installation der PushOwl-App zwingend erforderlich, um unsere bestehende Brevo-Umgebung weiterzuführen. Das Onboarding gestaltete sich anfangs schwierig; die offizielle Brevo-Anleitung hat in unserem Fall leider nicht funktioniert. Die Rettung war der PushOwl-Kundenservice: Erst durch ihre Unterstützung konnten wir unsere Brevo-Subaccounts erfolgreich mit unserem Shopify Account verknüpfen.

I had an issue where activating the Brevo sync created a duplicate Brevo account instead of connecting to my existing one. Piyush from the Customer Success Team resolved this quickly, professionally and with great care - making sure my existing Brevo data remained intact and was set as the source of truth throughout the process. Really impressed with the speed and quality of support. Thank you Piyush!

Super Kundenservice

perfekter support! danke!

Mir wurde super geholfen! Easy und schnell, ohne es kompliziert zu machen.