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Yash est vraiment un bon soutien si vous avez un problème !
Raul a été super efficace, de très bon conseil. Merci infiniment pour votre aide.
Support d'aide efficace qui m'a aidé à mettre en place la liaison entre mon compte Brevo existant et mon application Shopify;
TOP ! Anjali m'a été d'une grande aide, très réactive, mon problème a été résolu en 5 min top chrono merci !
Christie super efficace et m'a bien aidé dans la configuration , seule je n'aurais pas réussie je suis novice en la matière.
Un grand merci Christie
We have been using Brevo for a while but always had issues getting integration from Shopify so our contacts would not move automatically - had implemented a painful multi-step workaround. Although PushOwl has been around, I was never able to get it to work with my existing account. Finally reached out to support who responded straight away. Wish I had reached out earlier because they made it so easy to fix. Yash was my support person. A+ support.
Très bonne application et surtout excellent support client. Nous avons rencontré un problème de connexion entre Shopify, PushOwl et notre compte Brevo existant : Harish a rapidement identifié la cause et fait intervenir l’équipe technique pour tout reconnecter correctement. Communication claire, efficace et professionnelle.
Top !
Raul est très à l'écoute et rapide merci !
I've been using Brevo before it was Brevo (originally sendinblue) and I've never really had any problems with it. I find it to be a much more cost effective option than klaviyo. In the last month I updated our webstore's theme and it messed up our brevo welcome flow and contact list. But within 2 hours Anjali helped pinpoint the problem and corrected the issue and now my emails are working again. Great customer support, very helpful. Real people helping, not AI! (very important for me)
Installing the app initially created a duplicate Brevo account because our store email differed from our Brevo login. A human support agent (Anjali) sorted it out quickly: she merged everything into our existing Brevo account, kept our automations and contacts, and explained clearly how the subscription sync works. Tip for other merchants: make sure your Shopify store email matches your Brevo login before onboarding. Great, fast support.
