Brevo PushOwl: Email,Push,SMS

Installing the app initially created a duplicate Brevo account because our store email differed from our Brevo login. A human support agent (Anjali) sorted it out quickly: she merged everything into our existing Brevo account, kept our automations and contacts, and explained clearly how the subscription sync works. Tip for other merchants: make sure your Shopify store email matches your Brevo login before onboarding. Great, fast support.

Ottima app per invio newsletter e gestione segmenti clienti. Ottima anche per creare automazioni di recupero checkout e carrelli abbandonati.
Servizio clienti super disponibile e molto competente.

Raul ha risolto il mio problema molto velocemente

Very useful, with fast, competent and effective support.

I’ve been experiencing various problems for weeks; I’ve spoken to the AI, but never to a real person. Today, after weeks of problems, I finally managed to speak to a member of the team who was really kind enough to assist me during the test and helped me sort out all the issues. I really appreciate it, and the problem has been sorted.

Servizio pronto a rispondere e molto professionale. Consiglio sicuramente, offrono un ottimo servizio

We have been using Brevo for a while but always had issues getting integration from Shopify so our contacts would not move automatically - had implemented a painful multi-step workaround. Although PushOwl has been around, I was never able to get it to work with my existing account. Finally reached out to support who responded straight away. Wish I had reached out earlier because they made it so easy to fix. Yash was my support person. A+ support.

Très bonne application et surtout excellent support client. Nous avons rencontré un problème de connexion entre Shopify, PushOwl et notre compte Brevo existant : Harish a rapidement identifié la cause et fait intervenir l’équipe technique pour tout reconnecter correctement. Communication claire, efficace et professionnelle.

I've been using Brevo before it was Brevo (originally sendinblue) and I've never really had any problems with it. I find it to be a much more cost effective option than klaviyo. In the last month I updated our webstore's theme and it messed up our brevo welcome flow and contact list. But within 2 hours Anjali helped pinpoint the problem and corrected the issue and now my emails are working again. Great customer support, very helpful. Real people helping, not AI! (very important for me)

Excellent support. We had two separate Brevo accounts, one paid with our authenticated domain and one created automatically by the app, and the Shopify integration was wired to the wrong one. Anjali identified the problem immediately, handled the migration herself within the hour, and confirmed beforehand that our existing contact attributes and push subscribers would be preserved. They were. Clear answers, no back and forth, no data lost. Exactly what you want from support when a live store is involved.