Avaliações (2 300)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
9 de outubro de 2026

We have been using Brevo for a while but always had issues getting integration from Shopify so our contacts would not move automatically - had implemented a painful multi-step workaround. Although PushOwl has been around, I was never able to get it to work with my existing account. Finally reached out to support who responded straight away. Wish I had reached out earlier because they made it so easy to fix. Yash was my support person. A+ support.

MAXbarbell LLC
Estados Unidos
5 dias usando a aplicação
3 de outubro de 2026

Très bonne application et surtout excellent support client. Nous avons rencontré un problème de connexion entre Shopify, PushOwl et notre compte Brevo existant : Harish a rapidement identifié la cause et fait intervenir l’équipe technique pour tout reconnecter correctement. Communication claire, efficace et professionnelle.

Anaïs Nail Design
Bélgica
Aproximadamente 4 horas usando a aplicação
29 de setembro de 2026

I've been using Brevo before it was Brevo (originally sendinblue) and I've never really had any problems with it. I find it to be a much more cost effective option than klaviyo. In the last month I updated our webstore's theme and it messed up our brevo welcome flow and contact list. But within 2 hours Anjali helped pinpoint the problem and corrected the issue and now my emails are working again. Great customer support, very helpful. Real people helping, not AI! (very important for me)

Akumu Ink Clothing
Países Baixos
Aproximadamente 1 ano usando a aplicação
25 de setembro de 2026

Excellent support. We had two separate Brevo accounts, one paid with our authenticated domain and one created automatically by the app, and the Shopify integration was wired to the wrong one. Anjali identified the problem immediately, handled the migration herself within the hour, and confirmed beforehand that our existing contact attributes and push subscribers would be preserved. They were. Clear answers, no back and forth, no data lost. Exactly what you want from support when a live store is involved.

Quai 19 - Saint-Tropez
França
Aproximadamente 1 ano usando a aplicação
24 de setembro de 2026

Installing the app initially created a duplicate Brevo account because our store email differed from our Brevo login. A human support agent (Anjali) sorted it out quickly: she merged everything into our existing Brevo account, kept our automations and contacts, and explained clearly how the subscription sync works. Tip for other merchants: make sure your Shopify store email matches your Brevo login before onboarding. Great, fast support.

Demon Footwear
Itália
4 meses usando a aplicação
23 de setembro de 2026

Been using Brevo now for a few days to start to get email marketing setup for our company and so far it is simple to use and user friendly software design and not over complicated, I like the idea that you have the free account option as this gives us the change to get to test and learn email marketing and the allowable free emails per month is very reasonable to start with.

Best of all was the we needed support to enable a function and Piyush and the team was very fast en proactive to assist with the implementation and providing the solution.

Keep up the good work, thanks.

RT Technologies
África do Sul
7 dias usando a aplicação
22 de setembro de 2026

Wir hatten einige Fragen und Probleme bei der Verbindung von Shopify, PushOwl und unserem bestehenden Brevo-Konto. Raul hat sich wirklich Zeit genommen, alles Schritt für Schritt mit uns durchzugehen und die Probleme direkt zu prüfen. Am Ende konnten wir die Synchronisierung sauber testen und auch ein weiteres Problem mit unserem Brevo-Konto lösen.

Schnelle, unkomplizierte und sehr angenehme Unterstützung. Vielen Dank Raul

cheezy Käseboxen | Schweizer Käsevielfalt online bestellen
Suíça
1 dia usando a aplicação
9 de setembro de 2026

relativement simple, intuitif et de bonnes possibilités CRM / PRM dès les premiers niveaux

TEMYRIS
França
7 meses usando a aplicação
17 de agosto de 2026

This has been a really useful addition to our store’s marketing strategy. Setting up automated push notifications is simple, and it gives us another effective way to reconnect with shoppers without relying entirely on email or paid ads. The abandoned cart and browse abandonment automations are especially helpful for bringing interested customers back.

Pocketforge Online
Estados Unidos
Aproximadamente 1 mês usando a aplicação
7 de agosto de 2026

Ottima app per invio newsletter e gestione segmenti clienti. Ottima anche per creare automazioni di recupero checkout e carrelli abbandonati.
Servizio clienti super disponibile e molto competente.

parmaxfashion
Itália
Aproximadamente 2 anos usando a aplicação