Qikink Print on Demand

Overall I would say that Qikink Shopify App works smoothly. Below is my detailed feedback

1. The production process is very good.
2. Quality of the products has been appreciated by our customers.
3. Timeline to print and ship is decent but can be improved for AOP products
4. Dashboard and web interface is easy to use. In some cases I took time to understand with trial and error but once you get a hang of it, the process is smooth
5. Some areas in the dashboard can be improved, like the reporting, accounting reports can be better.
6. Main area of my concern was support, till recently it was only email support which was tedious, when a customer is waiting for an answer, email only support is never enough. However they have recently introduced live chat and dedicated phone number. Hope this will improve the response time.
7. Another and the biggest issue is the courier issues. Many times the courier companies claim that they cannot deliver due to consignee unavailable but its a fraud, they simply mark as delivery attempted and return the parcel to origin. Although Qikink are not directly responsible for it, my main concern was email only support. I cannot talk or escalate this to anyone urgently, resulting in RTOs. Hopefully with the new phone and chat support, things will improve

We’ve had a good experience working with Qikink for our print-on-demand apparel business, Antrang Store. The platform makes it easier to manage orders and fulfilment without having to handle production in-house. We also appreciate the variety of products available and the convenience of the overall process. There is always room to improve by introducing more trendy styles and expanding product options, but overall, Qikink has been a helpful partner in our business journey. A good option for anyone looking to start or grow a print-on-demand clothing brand in India!

We’ve had a great experience working with Qikink! The platform makes order fulfilment convenient and helps us manage our apparel business efficiently. The product quality, printing and fulfilment services have been helpful in growing our brand, NIGHTHOUL. We appreciate the convenience of the integration and the support provided by the team. Looking forward to continuing our association and growing together. Highly recommended for anyone looking to start or scale a print-on-demand apparel business in India!