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UPDATE*** They contacted me very quickly and fixed the issues.
The reason it isn't 5 stars is a) turning parts of it on/off needs to be done in the code and not a checkbox to torn on/off and b) a little difficult to understand the settings and some complications in using the collections Issues: 1) Does not work period. a) not showing the graph on the product page and b) not showing the discount in the cart or at checkout.
2) Customer Support -- the only way to reach them is via ticket. I had to create a account with their ticketing software and when I tried to make a ticket discovered that this APP isn't listed as 1 of their apps. I had to tell them I am using a different app.
After creating the ticket, I received an automatic email asking for my shopify admin username and password and that I befriend someone named Mahmud on facebook. I would normally wait for a response before giving a bad review. I will update IF the issues are resolved in a timely fashion. The reason I didn't wait is because their ticket system doesn't support this product of theirs.
Uninstalled. Zero stars more accurate. Short version: Basically doesn't work at all and removes all the product thumbnails. All of them.
If you try this app, make a copy of your theme first. Even after uninstalling, thumbnails didn't show up. Had to go back to copy that thankfully I had made of my theme before installing.
Details: Once I added a group, all product thumbnails disappeared, the discount display box did not appear for any products in the group and the amount was not deducted in the shopping cart. The only effect of this app was to remove the thumbnails and put up a banner to say how much was saved even though that wasn't shown in the cart. Not worth the hassle of reporting this. Why can't apps work, especially when they're not free???
Also, when adding products to a group, the box to choose variants did not show up when the name of the product was too long. I worked around this by removing the products where this was the case, adding them back, and clicking on the variants when the products were at the bottom of the list, but this is lame.
We have reached out for support & received prompt, accurate assistance each time. Would recommend.
So far it is working well. Good technical support with prompt reply on adjustments. They can solve any problems you may have. It is worth trying the app.
I tried it, but it's too complicate to set up. Minimum quanitity is not working, checkout loading is too slow from the cart.
Also I had another app acting in the cart page and this one went on a conflict with it..
I think it would require too much work and communication with the dev to get to the final good result, since the beginning of the adventure is too far from a good final result.
For my experience it makes sense to start a cooperative work with devs when the app is already "almost perfect" by itself. Otherwise make no sense and , in my opinion, it make no sense to call it "app". It should be call "expert support" to get to your target.
An "app" should be ready to go with exceptionally something to adjust. Something "ready to go" and a lot of things to adjust is the opposite of an app
Good customer service and prompt reply, highly recommended! Reviewing 5 stars. Easy setup and good using experience.
The app solve all me quantity and discount trouble. Wonderful! The installation Team is very professional and nice. I know nothing about code. But they help me install it and tell me how to set. Thanks so much! So five stars! Actually i want to give 100 stars.
Great App! Very easy to install and set up different tiered pricing groups. The options are perfect for setting up different groups based on price or percentage. The support team has been GREAT! Very helpful, accommodating and quick to make adjustments.
We tried half a dozen apps before we found one that actually provided the functionality we needed. And the team at Solver Circle have been fantastic to work with - customizing the app so it works and appears exactly as we prefer. Definitely recommended.
This app met all my expectations. When the installation process did not go smoothly, the software service team quickly and perfectly solved the problem. They are so professional and thoughtful. My rating is ★★★★★★★★★★★★★★★ ★★★★★★★★★★★★★★★★★★★★★★★★★★★★.