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O suporte é muito bom, continuem assim e terão plena satisfação dos clientes, funcionando bem até agora.
The app works fine (I use it for over 2 months) and the customer support is very responsive and effective.
Hello, friends from BOBO Pops!
Thank you for leaving us this GREAT review! :-) thanks for the kudos on our customer support team! We wish BOBO Pops great success online!
-Melissa and the Discounts & Quantity Breaks Support Team
Great app, great support team. Would definitley recommend for shopify store owners looking to increase AOV
Hello to our friends at Best of England
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying the app. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Bulk Discounts Now Support Team
Love this app. Saw an increase in sales within the hour of installing, and support is excellent! Thank you!
Hello friends from Faithfully!
Thank you for leaving this extremely kind review, we are glad you have seen an increase in sales, that's terrific! We wish you continued success on your e-commerce journey :-)
-Melissa and the Discounts & Quantity Breaks Support Team
Easy app to set up and understand. The support was also nice and fast when we needed it. I can recommend it.
Hello to our friends at Audio Volt
Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! We appreciate the recommendation!
Tanu & The Bulk Discounts Now Support Team
Works great for our tiered bulk discounts. Their support is great when we had to reach out for some questions.
Hello to our friends at ToteScan
Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review with us and the community! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Bulk Discounts Now Support Team
Amandeep helped me a lot, thank you! nice app, use it for years now. reccomend it, my carts are much bigger now
Hello to our friends at Seed World
Thanks for the awesome review. We're so happy to hear that you are enjoying Bulk Discounts Now and I am glad that we hit the mark for you. Amandeep is our team's superstar and we are elated that he was able to assist you. We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We wish you and your store great success. We appreciate the recommendation!
Tanu & The Bulk Discounts Now Support Team
Although you can set a tiered discount, there is no discount when paying, and the customer service does not reply
Hello to our friends at Smart Desktop Laser Cutter & Engraver | xTool
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Bulk Discounts Now.
I want to extend my sincerest apologies for the negative experience that you had with our customer service. I understand your frustration, but the delay was because we had an unprecedented volume of requests today. I'm VERY sorry about this, it is not at all what we aim for.
We have already replied to your email. Please check your inbox and let us know the details so that we can help you ASAP. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.
With that said, I understand that your concern was not handled properly, and we are going to take corrective steps to ensure that this situation does not repeat itself again. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process.
Regards,
Pushpesh & the Bulk Discounts Now Support Team
Very good app with a powerful good impact on your shop ! Furthermore, the support team is quick and good ! Thanks
Hi Boris and Amoseeds team,
Thank you so much! Such feedback inspires us to become even better!
Don't hesitate to reach out!
Love the easy way it gives you a way to accommodate your resellers without having to have a different page for them
Thanks! We are just happy that you love it! :)