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Great app and even better customer service! We're using the app to set up volume pricing tables on our products. The setup was pretty straightforward. Any questions or hiccups were quickly solved by the customer service squad. I would recommend this app. **Update** We've been using this app for about 2 months now. It works and has helped drive almost $100k in revenue for our items with volume pricing. Unfortunately, we had to switch to a different app. We have another app installed that also uses the Shopify Discount codes section to calculate a custom price. It would create or edit discount codes which would knock Bulk Discounts out of sync with the codes and ultimately hide the discount code field on the front end of the site. We would manually have to resync the codes to have the field show up, to only be knocked down shortly after by the other app. The other app isn't replaceable so unfortunately, we had to switch to an alternative volume pricing app. I think this scenario is pretty rare, our website is just "extra" lol. The Bulk Discounts team has been extremely helpful even when they knew we would have to move to a different app. Much appreciated & very professional.
Hello friends at Grower's Solution
We are happy we could assist! Thank you for leaving us this great review! We wish you and your store great success :-)
Tanu & The Bulk Discounts Now Support Team
I can't believe how great this app is!! I was a bit skeptical but so far no problems! The developer is very helpful and was quick to resolve our concern. Thank you!
Had some issues before, support was quick to respond and work out the issues. Excited to have this feature finally available for free. Hope to see a few more improvements on future developments of this app. Otherwise, so far works great!
Leider ändert sich meine Bewertung aufgrund einer negativen Entwicklung der App:
Die Bulk Discounts und die standard-Rabatte von shopify sind nicht kompatibel. Sie funktionieren gar nicht oder ergeben eine falsche Rabatt-Höhe!
Wenn man stattdessen die discount codes von der App nutzen will, dann ist man komplett eingeschränkt. Es ist nicht möglich, codes zu verwenden, deren einstellung "eine nutzung pro Kunde", "anzahl der möglichen nutzung insgesamt" oder speziell für nur einen Kunden sind! Somit fällt eigentlich alles aus. Ich muss mir jetzt leider eine andere App suchen, die solche einfachen und standardisierten Einstellungen erlaubt. Schade, dafür haben wir ein paar Jahre viel Geld gezahlt.
Hallo an unsere Freunde bei Bannerama
Vielen Dank für dein Feedback! Wir freuen uns, dass Sie sich die Zeit genommen haben, diese Bewertung mit uns und der Community zu teilen! Wir sind immer auf der Suche nach Möglichkeiten, unseren Service und unsere App-Funktionen zu verbessern, und Ihr Feedback ist ein wertvoller Teil dieses Prozesses. Wir haben Ihre Anfrage zu unserer Funktionsliste hinzugefügt und werden Sie informieren, wenn wir diese Funktion einführen. Wir wissen die Empfehlung zu schätzen.
Grüße,
Pushpesh & das Bulk Discounts Now Support-Team
I gave this app a go for a couple days, but it wasn't for me unfortunately because it doesn't integrate with Amazon Payments, PayPal Express, Apple Pay and other 3rd party payment options. They essentially skip the discount feature in the final checkout process.
It's a flaw of the 'draft orders' method for discounting that this app uses. This isn't the developer's fault, it really falls on Shopify, but it makes using this app a big problem for me because many of my customers use these alternative checkout methods.
Another big flaw here is that the Facebook pixel will not track these 'draft' orders.
If you don't need to offer customers alternative payments and don't care about the Facebook pixel tracking sales, then this could work well for you.
Customer service was incredible however. Chris was fast and thorough with helping me navigate these issues. If there is a workaround in the future, I would certainly use any app by this developer again, based on the excellent customer support.
Sorry to hear about the troubles. Have you reached out to our friendly support staff for assistance with this? If not, we'd be happy to investigate and get to the bottom of this. Please contact our support desk at support@websiteondemand.ca for assistance.
Fantastic customer service. Was able to set up to look exactly how I wanted. Worked well with cart drawer, which other similar ones did not. Also, the volume discount + discount code option works quite well.
Only issue is that the prices shown on the product page do not update real time to match the quantity in the cart. Other discount apps I've used do this seamlessly. The discounts only show up in the cart, once the products are added. They said if enough people request the feature they would add it, so please add your vote for this feature as well!
very helpful Mr Roel
Hey Vape.ae and team!
I'm glad that Roel was able to help you out! We take pride in the customer experience we provide and assure you that we will continue doing our best.
If you need any help, please reach out to us!
the customer support is good.
the customer support is good.
the customer support is good.
the customer support is good.
Greetings Naturalsophy!
Thank you for your positive review. We are so glad we could assist you with your needs and we hope you get the most out of Bulk Discounts Now.
Stephanie and the Customer Service Team
so simple to integrate! works well. Brilliant app!
this app is very easy to work with. given that it is free, I was really happy.