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Amazing support!! Amandeep responded the chat in about a minute and helped me solve an issue in my store's theme that was creating a conflict with discount codes. Solved it in a few minutes. Great app, been working with it for a couple of years now and I have no complaints! Really recommended it.
Hello to our friends at ROUNDERWEAR MÉXICO
Thanks for the awesome review. We're so happy to hear that you are enjoying Bulk Discounts Now and I am glad that we hit the mark for you. Amandeep is our team's superstar and we are elated that he was able to assist you. We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We wish you and your store great success. We appreciate the recommendation!
Tanu & The Bulk Discounts Now Support Team
Very disappointed with the support of this app. I got this app specifically to enable coupons on orders that already have discounts. I’ve been going back and forth with support on this since November 6th. I continually have to follow up with them as they don’t reply timely. Very frustrating experience.
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Bulk Discounts Now.
I want to extend my sincerest apologies for the negative experience that you had with our customer service. I understand your frustration because of the miscommunication by the team on the issue. I'm VERY sorry about this, it is not at all what we aim for.
Our app applies discount codes on discounted prices (Bulk discount), not on the original price which is what you wanted to implement in your store. First, the discount will be applied from our app on the cart page and then in case if you want to use the coupon code, the coupon discount will be applied on our app discounted value and not on the original price. We need to update the whole functionality of discounts and checkout in order for our app to work properly according to your requirements. We'll add this to our feature request list, but we don't have a timeline yet as to when it can be launched.
With that said, I understand that your concern was not handled properly, and we are going to take corrective steps to ensure that this situation does not repeat itself again. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process.
Regards,
Pushpesh & the Bulk Discounts Now Support Team
The team at Bulk Discounts Now is quick to respond and offers ultra-fast fixes in the event that you make edits to your shopify store & things stop working the way they should. Having the bulk discounts has also helped increase the quantity of larger orders to my shop by a decent amount. Definitely recommend.
Hello friends at Autumn Woods Co.
We appreciate you taking the time out to write this great review! We appreciate the recommendation! Happy selling! :-)
- Melissa & The Bulk Discounts Now Support Team
The free version is perfect for my small catalog. I needed to calculated discounts as $OFF, not %, and this app performed! Formatting the table was not 100% intuitive, but the customer service team responds, helps, and explains. They even made some customizations I requested - even though I'm on the free version!
I cannot say enough here. First of all the app works great and is simple to set up. Then, after noticing a small issue with implementation, I reached out and had the issue fixed with a few VERY quick emails. Customer service is top notch. So the app is great, and the customer service is even better. Enough said.
Hello to our friends at Mk Socks
Thanks for sharing your review with us and the community. We're thrilled to learn that you were pleased with the customer service. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!
Tanu & The Bulk Discounts Now Support Team
This app helped our store to effectively provide our customers trouble free quantity breaks. We were having glitches with other similar apps and switched to Quantity Breaks Now. The changeover was smooth, easy and the customer support team is fantastic. I would highly recommend this app to anyone without reservation.
I went through several well reviewed pricing apps each of which ended up preventing me from using other apps and features of Shopify. D&QB gives me pricing controls and plays well with others. I did contact support for help on a couple of occasions and they responded quickly and stayed on the issue until it was resolved!
Hello friends from Mow More!
We really appreciate this great review!, thanks for the kudos on our support team, we wish your store much success online!. :-)
-Melissa and the Discounts & Quantity Breaks Support Team
I added this app recently as it provided some features that I couldn't get from other apps. So happy so far, and already our customers have responded positively. We had a few minor changes that we needed to make it fit with our website, and the support provided has been excellent to make them happen. So fast and efficient!
Muy buen plugin y la asistencia muy rápida muy cooperativos y si no es compatible el plugin con tu theme se esmeran mucho para poderlo adaptar y dejarlo lo mejor para que no tengas ningún problema a futuros.
Agradezco mucho la paciencia de Amandeep que es quien me ha apoyado mas pero los demas son muy buenos y pacientes.
Hola a nuestros amigos de Teterum
Gracias por la increíble revisión. Estamos muy contentos de saber que Amandeep y el resto de nuestro equipo de soporte pudieron ayudarlo. Hacemos todo lo posible para ayudar a todos los comerciantes y me alegro de haber dado en el blanco por usted. Le deseamos a usted y a su tienda mucho éxito.
Salud,
Pushpesh y el equipo de soporte de descuentos por volumen ahora
To see the app running check out https://www.shopsaloncity.com/collections/complete-pedicure-spa-chairs/products/siena-shiatsulogic-ex-r-pedicure-chair. The support team is pretty good. They logged into my site as a collaborator and fixed some issues for me in a really quick turnaround time and now the app works well. Recommended.
Hello friends at Liltinyjacks™ Labor-Saving Arm Jack
We are glad we were able to resolve the issues! Thank you for taking the time out to write us this awesome review! :-)
- Melissa & The Bulk Discounts Now Support Team
