Recensioner (290)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 89 % av omdömena har 5 stjärnor
  • 7 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
17 maj 2017

This is a perfect solution and very easy to install. The team was incredibly responsive when I needed help making some adjustments as well. I think I'll be upgrading shortly to have mobile functionality as well.

Berkey
USA
2 dagar användning av appen
27 januari 2018

Awesome app. Will make shopping a lot more convenient for customers. If you stick with the free app, highly recommend atleast paying to remove the logo / making it available for all platforms. Can check it out on our site here: www.b-clutch.com

Bclutch
Kanada
3 dagar användning av appen
Redigerat 6 oktober 2017

I tried to add an additional feature which had to be implemented by one of their Secomapp staff members. It took them 3 days just to add it, then 3 days to remove it because I didn't like the way it looked. (There is no way for you to add the feature yourself) Total, it took them 7 days and still with no refund for my money even after speaking with the "CEO".

Overall they were nice but extremely slow. You get passed off as a customer and response time SUCKS.

EDIT: I asked for a refund on September 15th.... Received October 6th. SAD!

Voltlin
USA
10 månader användning av appen
Squirai Technology Ltd. svarade 14 juli 2019

We truly apologize for the unpleasant experience. We were at fault for the support time. We tried to make things right and process a refund. Please excuse us because the refund also depend on the process of Shopify.
For further discussion, please contact us via support@secomapp.com

Redigerat 5 oktober 2017

EDIT: App works great, but do not let their developers have access to your liquid code. They tried to make changes to make their app match my theme and have altered very important elements of my store.

Buddy Brew Coffee
USA
8 månader användning av appen
Squirai Technology Ltd. svarade 14 juli 2019

We are sorry for this misfortunate event. The mistake was fixed and your product was restored within 3 hours.
Our team ensures that this issue will never happen again.
For further discussion, please contact us via support@secomapp.com

7 februari 2020

The app in general is good but I did have an unfortunate experience with it. Originally I started with the $49/month plan and I paid a programmer to do some customizations on the Quick View App to personalize it for our website. After a few months I realized the functions we really needed from the App were available on the $15/month plan so I downgraded. At this point ALL MY CUSTOM PROGRAMMING WAS LOST. This was a huge disappointment because no where in the process of downgrading did it say that I would lose the custom programming that I had done. When I contacted customer service they were understanding and nice but they were not able to recover my custom programming and were not able to help me program in the changes that were lost. A unique situation but worth sharing so others don't lose valuable time and money with the same problem.

Katie Dean Jewelry
USA
4 månader användning av appen
Redigerat 6 september 2024

The app does not install it so that you can configure it within Shopify - you configure it outside of Shopify which I personally did not like. The result looked pretty awful and the configuration did not feel intuitive to set up. I uninstalled it fairly quickly as it was not for me.

Charming Beads
Storbritannien
16 minuter användning av appen
16 maj 2016

Customization easy and Great!!

Lepoufhome
USA
12 minuter användning av appen
12 april 2017

GOOD CLEAR VIEW OF THE PRODUCTS

Storazebiz
Indien
En dag användning av appen
15 augusti 2016

Nice up but need money for full use!

Oneiraxeiros
Grekland
3 minuter användning av appen
1 april 2016

Nice support and services ... Thanks.

Frozen Garden
USA
23 dagar användning av appen