Parex for QuickBooks Desktop

Great App using between Shopify and QBE. Fast and very responsive Customer Service. Worth it. Other solutions kept having issue or created duplicate vendor entries. Their PO function also work very nicely.

I am so appreciative of the help I received from the technical support team. I had an issue with how the Shopify Syncronization app was bringing the transactions into our QuickBooks. It was not their fault, it was just the way we have our inventory system set up. Although it took some time, it was not their fault. Again, it was the way our inventory was set up. They continued to work on it until all was resolved and now my inventory is much easier to handle thanks to all of their efforts. They stuck to it until it was exactly what I needed. The were absolutely great and attentive!

They are very clear and helpful. Just understand they are not Quickbooks, they are the app that connects your Shopify Store with Quickbooks Desktop.

They reply to all the emails the same day, the next day morning at the most.
The only not-so-good thing is that everything has to be via email. They don't accept calls/meetings. But if you are clear enough via email, they are very helpful.

I have been using this app for several years, very few issues until now. Orders are not syncing even after multiple attempts. The biggest disappointment is there lack of customer service, they are on the other side of the world so any resolution is 12 hours away at a minimum. They seem highly focused on completing the service call then they are at actually focusing on the issue to ensure the app is functioning properly. I sent screen shots today, still waiting for answers!!

We are stuck with Quickbooks for now, I don't like it since it was sold to us like an ERP but is just accountant/inventory software. Anyhow, this app is specifically to connect your Shopify ecommerce with Quickbooks Desktop and works perfect. The customer service is quick, efficient, very clear and helpfull. So to this specific app, I give 5 stars. Customer service email is: qbspsupport@parextech.com Be aware that this app and customer service are just related to the Shopify-Quickbooks Desktop connection/integration. They can't provide support regarding how Quickbooks works. That has to be directly with Quickbooks.

The customer service is top notch, as the Parex team has solved all the issues/problems that have come up. The App does what we need it to, every now and then there are issues, which seem to stem from the QuickBooks side. Thankfully, the support is great.

This app has been an incredible time saver. Reconciling orders at month end/year end is seamless. Their customer service is remarkable. They provide detailed explanations and help to problem solve any issue that may arise. I ran into some challenges when I updated my QuickBooks program, and Mahek and his team were a tremendous help. I would recommend this app( more importantly the customer service/personel running it) to anyone.

User-friendly, straightforward app that gets the job done. I've connected with support on two separate matters. In both cases, the team responded within one business day or less and delivered a solution that worked the first time around. No trial and error.

I love this app, and the customer service from Mahek is fantastic. This app saves me hours of unnecessary work. After working on the settings, I needed some tweaks made. Mahek took care of it all on the back end and now I'm loving it!

This application is functioning well. We have a complex amount of data to move regularly across these platforms. The service and response times have been on point and bring resolve. Good product. Open minded approach to adjust as needed by the individual business model.