QuickCEP: AI Support Agent
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Piattaforma di customer engagement con Live Chat, AI Agent, marketing automation, CDP e molto altro.
Vuoi scalare l’e-commerce globale senza far lievitare i costi di assistenza? QuickCEP offre un’avanzata piattaforma di AI Agent basata su LLM per automatizzare le interazioni, semplificare l’assistenza e aumentare le vendite su tutti i canali. A differenza dei chatbot rigidi, il nostro AI Agent empatico comprende contesti complessi ed esegue attività aziendali reali. Lavora 24 ore su 24, 7 giorni su 7, come un dipendente digitale dedicato senza tempi di inattività, trasformando le conversazioni di assistenza in entrate ricorrenti.
- Casella di posta condivisa omnicanale: gestisci Live Chat, WhatsApp ed e-mail in un’unica casella.
- Shopping guidato intelligente: l’AI analizza le chat degli acquirenti per aumentare le conversioni.
- Crescita automatizzata su WhatsApp: invia marketing su misura e aggiornamenti sugli ordini su larga scala.
- Passaggio di consegne fluido tra agenti: indirizza in modo intelligente i problemi complessi ad agenti umani.
- Sicurezza dei dati globale: certificazione ISO 27001/27701 e totale conformità al GDPR.
Contiene testo tradotto automaticamente
- App più diffuse tra i negozi simili al tuo
- Con sede negli Stati Uniti
Lingue
Inglese. Cinese (semplificato). Cinese (tradizionale). Giapponesee Coreano
Questa app non è disponibile in Italiano
Funziona con
Categorie
Messaggistica in tempo reale
Risposte automatiche
Canali
Automazione dei flussi di lavoro
- Risposta automatica
- Modelli di risposta
- Risposte basate sull'IA
- Riepiloghi basati sull’IA
- Biglietti
- Casella di posta unificata
- Assegnazione automatica
- Trigger basati su regole
- Escalation
- Aggiunta di tag
- Rilevamento dello spam
- Monitoraggio degli ordini
- Notifiche personalizzate
- Sondaggi di feedback
- Multilingua
- Multistore
- Analisi
- Report
Prezzi
Scegli il piano più adatto alla tua attività.
Gratuito
Gratis
Funzionalità
- Per venditori individuali
- 100 messaggi/mese (umani e AI)
- 1 postazione Live Chat/e-mail
- AI Chatbot e AI Copilot di base
- Addestramento automatizzato per AI Chatbot
- Supporto GTS
Enterprise
$1,699 /mese
o a $19,888/anno con un risparmio del 2%
Funzionalità
- Agent per chat/e-mail/commenti
- Agent Self-EVO
- 10.000 crediti AI
- Live Chat/e-mail/chiamate/SMS/FB/INS/X/WhatsA
- Ticket
- CDP
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Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (57)
We’ve been using QuickCEP for almost two years, and it has really helped our customer service team follow up on cases much more efficiently. Their AI agent also helps reduce a lot of manual workload and frees up our team’s time.
The development team is very responsive as well and always quick to help whenever we run into any issues. Definitely recommend QuickCEP!
The app functions as advertised and the chat bubble integrates well with different locales. However, the performance impact is significant. After implementing the app, our CWV and Lighthouse scores dropped from the 90s to the 60s, which is a major concern for our site's performance and UX. While the app works, the performance hit makes it impractical for us to continue using it. Improvements in this area would make it much more viable.
EDIT 1: Despite assurances from Clio that "If you have any further questions or need assistance, feel free to reach out. Our technical team would be happy to communicate with you directly," my request to connect with the tech team was never fulfilled. Unfortunately this promise seems to have been a bluff, as my emails are now going unanswered.
For anyone reading this review: you don't have to take my word for the performance drop. Simply open Chrome in incognito mode (to avoid interference from other extensions), go to Dev Tools, and run a Lighthouse mobile test. Then install the QuickCEP app and repeat the steps. See the performance drop.
If you don't care about Google's important ranking factors like page speed, or users potentially closing the browser due to long loading times, then feel free to install this app. I will update my review if I receive help or a solution from the tech team, who are currently unresponsive.
Hello Lumissence
Our colleague clio was on vacation due to illness and could not reply to your message in time. We are very sorry for this. clio responded to your email as soon as possible after recovery, and we explained all the reasons to you in the email. Our plug-in will not affect your website ranking. This has been verified by many of our customers.
Thank you very much for your use and attention to our products. We hope that you will communicate with our colleagues in time after seeing our emails to ensure that any misunderstandings between us are clarified.
we have already shared your concern with our engineering team and created a case to track the progress of this issue. You may reply to this email, and the engineering team will receive a notification promptly.
Based on the available information, the engineers conducted 10 AB tests on the https://lumissence.com website. The results show that, under identical devices, networks, and loading conditions, the QuickCEP App has less than a 2% impact on your website's Lighthouse score, which falls within the normal range.
PS:
The attached file contains the detailed results of these 10 AB tests.
The test device's UA information is: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36.
I hope that after reviewing the information, you might consider retracting your one-star rating.
QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP
Assistenza
Assistenza per l’app fornita da QuickCEP.
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Sviluppatore
7500A BEACH ROAD #04-307 THE PLAZA SINGAPORE (199591), Singapore, 534818, SG
Lanciata
5 gennaio 2022
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