QuickCEP: AI Support Agent
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Plattform for kundeengasjement med live-chat, AI-agent, markedsføringsautomatisering, CDP med mer.
Vil du skalere global e-handel uten at kostnadene til kundestøtte hoper seg opp? QuickCEP leverer en avansert LLM-drevet AI-agentplattform for å automatisere samhandling, effektivisere kundestøtte og øke salget i alle kanaler. I motsetning til rigide chatboter, forstår vår empatiske AI-agent komplekse sammenhenger og utfører virkelige forretningsoppgaver. Den fungerer døgnet rundt som din dedikerte digitale medarbeider uten nedetid, og gjør kundestøttesamtaler om til gjentakende inntekter.
- Delt omnikanal-innboks: Administrer live-chat, WhatsApp og e-post i én innboks.
- Intelligent handleveiledning: AI analyserer kundechatter for å øke konverteringen.
- Automatisert vekst på WhatsApp: Send skreddersydd markedsføring og bestillingsoppdateringer i stor skala.
- Sømløs overføring: Ruter komplekse problemer intelligent videre til kundemedarbeidere.
- Global datasikkerhet: Sertifisert for ISO 27001/27701 og i fullt samsvar med GDPR.
Inneholder tekst som er automatisk oversatt
- Populært blant butikker som din
- Basert i USA
Språk
Engelsk, Kinesisk (forenklet), Kinesisk (tradisjonell), Japansk, og Koreansk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
Kategorier
Sanntidsmeldinger
Automatiserte svar
Kanaler
Arbeidsflytautomatisering
- Svar automatisk
- Svarmaler
- Svar fra kunstig intelligens
- Sammendrag fra kunstig intelligens
- Billettutstedelse
- Enhetlig innboks
- Tilordne automatisk
- Regelbaserte utløsere
- Eskalering
- Tagging
- Oppdagelse av søppelpost
- Sporing av bestilling
- Kundevarsler
- Spørreundersøkelser for tilbakemeldinger
- Flere språk
- Multibutikk
- Analyse
- Rapporter
Priser
Velg abonnementet som passer best for bedriften din.
Gratis
Gratis
Funksjoner
- For individuelle selgere
- 100 meldinger/mnd (menneske og AI)
- 1 bruker for live-chat og e-post
- Grunnleggende AI-chatboter og AI-copilot
- Automatisert opplæring av AI-chatboter
- Støtter GTS
Enterprise
$1,699 / måned
eller $19,888/år og spar 2 %
Funksjoner
- Chatagent / e-postagent / kommentaragent
- Selvutviklende agent
- 10 000 AI-kreditter
- Live-chat / e-post / anrop / SMS / FB / INS / X / WhatsA
- Saker
- CDP
Inneholder tekst som er automatisk oversatt
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer
Omtaler (57)
We’ve been using QuickCEP for almost two years, and it has really helped our customer service team follow up on cases much more efficiently. Their AI agent also helps reduce a lot of manual workload and frees up our team’s time.
The development team is very responsive as well and always quick to help whenever we run into any issues. Definitely recommend QuickCEP!
The app functions as advertised and the chat bubble integrates well with different locales. However, the performance impact is significant. After implementing the app, our CWV and Lighthouse scores dropped from the 90s to the 60s, which is a major concern for our site's performance and UX. While the app works, the performance hit makes it impractical for us to continue using it. Improvements in this area would make it much more viable.
EDIT 1: Despite assurances from Clio that "If you have any further questions or need assistance, feel free to reach out. Our technical team would be happy to communicate with you directly," my request to connect with the tech team was never fulfilled. Unfortunately this promise seems to have been a bluff, as my emails are now going unanswered.
For anyone reading this review: you don't have to take my word for the performance drop. Simply open Chrome in incognito mode (to avoid interference from other extensions), go to Dev Tools, and run a Lighthouse mobile test. Then install the QuickCEP app and repeat the steps. See the performance drop.
If you don't care about Google's important ranking factors like page speed, or users potentially closing the browser due to long loading times, then feel free to install this app. I will update my review if I receive help or a solution from the tech team, who are currently unresponsive.
Hello Lumissence
Our colleague clio was on vacation due to illness and could not reply to your message in time. We are very sorry for this. clio responded to your email as soon as possible after recovery, and we explained all the reasons to you in the email. Our plug-in will not affect your website ranking. This has been verified by many of our customers.
Thank you very much for your use and attention to our products. We hope that you will communicate with our colleagues in time after seeing our emails to ensure that any misunderstandings between us are clarified.
we have already shared your concern with our engineering team and created a case to track the progress of this issue. You may reply to this email, and the engineering team will receive a notification promptly.
Based on the available information, the engineers conducted 10 AB tests on the https://lumissence.com website. The results show that, under identical devices, networks, and loading conditions, the QuickCEP App has less than a 2% impact on your website's Lighthouse score, which falls within the normal range.
PS:
The attached file contains the detailed results of these 10 AB tests.
The test device's UA information is: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36.
I hope that after reviewing the information, you might consider retracting your one-star rating.
QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP
Brukerstøtte
App-støtte leveres av QuickCEP.
Ressurser
Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).
Utvikler
7500A BEACH ROAD #04-307 THE PLAZA SINGAPORE (199591), Singapore, 534818, SG
Lansert
5. januar 2022
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