主要圖片圖庫
包含即時聊天、AI 代理、行銷自動化、CDP 等功能的顧客互動平台。
想要擴展全球電子商務，卻又不想增加客服成本嗎？QuickCEP 提供進階的 LLM 驅動 AI 代理平台，可自動化互動、簡化支援服務，並提升跨管道的銷售額。不同於僵化的聊天機器人，我們具備同理心的 AI 代理能理解複雜的情境，並執行實際的業務任務。它是您的專屬數位員工，24 小時全年無休且零停機時間，能將客服對話轉化為重複收益。
- 全通路共用收件匣：在單一收件匣中管理即時聊天、WhatsApp 和電子郵件。
- 智慧導購：AI 會分析買家對話以提升轉換率。
- WhatsApp 自動化成長：大規模發送量身打造的行銷與訂單更新資訊。
- 無縫專員交接：將複雜問題智慧路由至真人客服專員。
- 全球資料安全：通過 ISO 27001/27701 認證，並完全符合 GDPR 規範。
含有自動翻譯的文字
- 廣獲同類商店愛用
- 美國商家
語言
英文、 簡體中文、 繁體中文、 日文，以及 韓文
可與以下項目搭配使用
評論 (57)
We’ve been using QuickCEP for almost two years, and it has really helped our customer service team follow up on cases much more efficiently. Their AI agent also helps reduce a lot of manual workload and frees up our team’s time.
The development team is very responsive as well and always quick to help whenever we run into any issues. Definitely recommend QuickCEP!
The app functions as advertised and the chat bubble integrates well with different locales. However, the performance impact is significant. After implementing the app, our CWV and Lighthouse scores dropped from the 90s to the 60s, which is a major concern for our site's performance and UX. While the app works, the performance hit makes it impractical for us to continue using it. Improvements in this area would make it much more viable.
EDIT 1: Despite assurances from Clio that "If you have any further questions or need assistance, feel free to reach out. Our technical team would be happy to communicate with you directly," my request to connect with the tech team was never fulfilled. Unfortunately this promise seems to have been a bluff, as my emails are now going unanswered.
For anyone reading this review: you don't have to take my word for the performance drop. Simply open Chrome in incognito mode (to avoid interference from other extensions), go to Dev Tools, and run a Lighthouse mobile test. Then install the QuickCEP app and repeat the steps. See the performance drop.
If you don't care about Google's important ranking factors like page speed, or users potentially closing the browser due to long loading times, then feel free to install this app. I will update my review if I receive help or a solution from the tech team, who are currently unresponsive.
Hello Lumissence
Our colleague clio was on vacation due to illness and could not reply to your message in time. We are very sorry for this. clio responded to your email as soon as possible after recovery, and we explained all the reasons to you in the email. Our plug-in will not affect your website ranking. This has been verified by many of our customers.
Thank you very much for your use and attention to our products. We hope that you will communicate with our colleagues in time after seeing our emails to ensure that any misunderstandings between us are clarified.
we have already shared your concern with our engineering team and created a case to track the progress of this issue. You may reply to this email, and the engineering team will receive a notification promptly.
Based on the available information, the engineers conducted 10 AB tests on the https://lumissence.com website. The results show that, under identical devices, networks, and loading conditions, the QuickCEP App has less than a 2% impact on your website's Lighthouse score, which falls within the normal range.
PS:
The attached file contains the detailed results of these 10 AB tests.
The test device's UA information is: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36.
I hope that after reviewing the information, you might consider retracting your one-star rating.
QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP
支援服務
App 支援由 QuickCEP 提供。
其他同類型應用程式
符合我們成效、設計和整合層面的最高標準。 深入瞭解「在新視窗中開啟」
