QuickFiles — File Uploads
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We sell custom signs, so getting customer artwork has always been a pain. We installed QuickFiles last week and it's already made the whole process much smoother. Customers know exactly where to upload their files now, and we haven't had to chase anyone by email.
When customer upload but don't actually order, why does that count? I've only had one upload linked to an order. Is there a way to cancel the others that aren't used?
Thanks so much for the review! Good news: uploads that never turn into an order stop counting toward your monthly limit automatically after 48 hours, so there's nothing you need to cancel. Your dashboard now shows just the 1 upload that's linked to an order. We wait two days because some customers upload first and check out later, and we don't want to drop their file. If anything ever looks off, write to us at support@nerdlabs.us and we'll take a look. — Joren, QuickFiles
This app store lved Solved the biggest issue while file uploading 10/10 recommended
Not very impressed. The app promises 200MB uploads for the basic plan, but can only support 50MB when you actually install the app.
Configuration doesn't seem to support limiting it to a single product template.
When I tried to send in a support request, their support form failed to upload the request.
Not worth the hassle with other options available.
We’re very sorry for the frustration and appreciate you bringing this to our attention. Our in-app contact form was experiencing an issue at the time, but it has since been fixed.
We’d also like to look into the upload limit and product template configuration issues you encountered. Please contact us at support@nerdlabs.us so we can investigate and help resolve them. We’d appreciate the opportunity to make this right and hopefully earn back your business.
Easy to use reliable and perfect for collecting customer files. Highly recommended!
We've had a great experience using QuickFiles for our custom and personalized products. The upload process is simple and intuitive, making it easy for customers to submit images and files from any device. Features like image previews and cropping tools help customers provide exactly what they want, reducing errors and improving order accuracy.
We run a store where customers often need to send us artwork, logos, reference images, or special instructions. QuickFiles has made that process much smoother. Customers no longer have to send files separately after placing an order, and our staff does not have to guess which file belongs to which customer. Everything feels more connected and easier to track. For any Shopify store that handles custom work, this app can save a surprising amount of time.
QuickFiles has improved our order process significantly. All uploaded files are attached directly to the order, making it easy for our production team to access customer artwork and instructions.
The app works reliably and handles uploads quickly. We tested it with large image files and PDFs, and everything uploaded without issues. It’s a great solution for print-on-demand stores.
QuickFiles has helped streamline our workflow significantly. Customers no longer need separate instructions for sending images or documents, which has reduced confusion and sped up order processing. The interface is clean, uploads are fast, and the app feels very polished. A great solution for stores offering custom or made-to-order products.
