Rezensionen (57)

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 93 % der Bewertungen sind 5 Sterne
  • 0 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
24. Juni 2026

Had an issue with our Quiz and reached out to Support (Luke) and we've been making a number of changes to our Quiz and after working through the issue, he was able to fix it and get us back and running! Great one-on-one communication was great.

Thanks Luke!

Edison Wedges
Vereinigte Staaten
11 monate mit der App
1. Dezember 2021

Great customer service! Gen Furukawa answered all of my questions, even though my request was complicated. I can definetly recommend this app and also the customer service.

Unrefined Riches
Deutschland
13 tage mit der App
Prehook hat geantwortet 1. Dezember 2021

Thanks so much for sharing this, we love to solve complicated challenges, glad that we were able to find some resolutions! To your continued success!

- Gen

14. Februar 2026

rehook is a powerful and easy to use quiz app that helps guide customers to the right products. It works perfectly for creating a personalised shopping experience.

The support is outstanding. Luke was extremely helpful and responsive, and took the time to troubleshoot and test our quiz setup thoroughly. Everything is now working perfectly.

Highly recommend this app if you want to improve product discovery and customer experience.

Moda Living
Australien
8 tage mit der App
11. Februar 2022

This is an excellent app. It is definitely underused for what it provides. It is easy to use and has significantly helped us in lead gen, conversions, and increased sales. And now after speaking with Gen, we just realized we have not even optimized on how to use this most effectively. Expecting even better results now. The customer support is top-notch and will walk you through each step with patience. For any e-commerce brand considering a quiz, we highly recommend Prehook.

Habibi NY
Vereinigte Staaten
6 monate mit der App
Prehook hat geantwortet 14. Februar 2022

Thanks so much for the review, we're so glad to hear that we were able to help you accelerate lsit growth, conversions and sales!

- Gen

24. September 2021

Prehook is an awesome add to our sales funnel which brought us leads which we found converted very well. We saw our conversion rate noticeably rise, and resulted in great ROI on our investment in the Prehook app, Using the app is super easy, and didn't take long to get our quiz going. Great job!

PureFilters
Kanada
4 monate mit der App
Prehook hat geantwortet 24. September 2021

We are so glad to hear that your sales funnel has been working in creating leads and conversions! We're thrilled to be a part of your success, keep crushing!

- Gen

18. November 2022

We've seen great results from using Prehook! Easy to implement, drives engagement, and gives you valuable data about prospective customers.The team at Prehook is also very responsive to any support requests and are very dedicated to finding a solution, even to custom problems.

120/Life
Vereinigte Staaten
8 monate mit der App
Prehook hat geantwortet 1. Dezember 2022

Thanks so much for sharing feedback, we're thrilled to hear that you are learning more about your customers with the quiz and increase engagement!

- Gen

17. August 2021

Prehook is a great tool if you want to engage with your traffic and capture their preferences and email address. We have a prehook quiz at the top of our home page and we're collecting more data than ever before. Prehook are real people, you can reach out and chat with Gen the co-founder and he'll personally support you. Looking forward to growing our relationship with Prehook.

McKenzie's Meats
Australien
9 tage mit der App
Prehook hat geantwortet 23. August 2021

We are looking forward to growing the relationship with you as well -- we're thrilled to hear about the data that you're gathering with the quiz and ability to engage your customers! Thanks so much for partnering with us!

- Gen

Bearbeitet am 9. August 2021

The Prehook team went above and beyond to meet our expectations. They rushed to implement entirely new updates to the Klaviyo "product recommendation" integration at our request and delivered a perfected experience for us and our customers. Incredible. The app itself is wonderful, simple to set up, yet complex enough to accomplish whatever your needs might be. Prehook knocked it out of the park here. Thanks, guys.

Camille Beckman
Vereinigte Staaten
2 monate mit der App
Prehook hat geantwortet 9. August 2021

Hi, thanks so much for the review and sharing your experience of working with us. It has been a pleasure to work with you all to ensure that you are able to make the most of the customer data gathered from the quiz. We're excited for your continued growth with quizzes and zero-party data!

- Gen

Bearbeitet am 24. August 2023

This app had been a game changer for my skincare store. Recently, I have been unable to access customer data. I have made several attempts to contact them in the last 2 months but they have not replied any of my emails. Sadly, I would have to delete the app after nearly 2 years of delivering great results.

Update
I was contacted and made aware that they had not received any of my numerous emails. The issue was promptly rectified and in addition my account has been credited with 2 months subscription. Glad I can now access of our customer data. Amazing service guys!

Ella Freda Organics
Vereinigtes Königreich
Mehr als 2 jahre mit der App
Prehook hat geantwortet 2. September 2021

Wow, thank you so much for sharing your experience with Prehook, we are thrilled to hear how it's been a game-changer for you!!

We are here for you as you continue to grow and test new quiz ideas, very excited to help you get to the next level of growth!

- Gen

25. August 2022

Great app for online shopping! Really easy to use and customize. Gen is extremely helpful and explains the product/capabilities very clearly. Already seeing results!

SHAUNS California
Vereinigte Staaten
5 monate mit der App
Prehook hat geantwortet 26. August 2022

Thanks so much for sharing your feedback, we're thrilled that you are finding it easy to use and customize!

- Gen