المراجعات (18)
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Absolutely essential for my business. The ability to hide prices from the general public while allowing verified buyers to request quotes has transformed how I handle B2B sales. Perfect execution.
Setting up different rules for different products was incredibly easy. I can hide prices for wholesale items while keeping regular retail items available for immediate purchase. This flexibility is exactly what I needed.
Customer support is top-notch. I had a specific request for a custom field, and the developer not only listened but implemented a solution that worked for my use case within some hours. Rare to find this level of dedication.
App has not been working for a couple of weeks. It's not loading, thus I cannot see our data/customers/quote requests, and customers cannot submit a quote request.
Of course I have contacted the support via e-mail and via contact form (two weeks ago!) and - NOTHING! No reaction at all.
This is the worst customer service I've ever seen!
Hey team, completely understand the frustration.
For full transparency, when we bought this app, the previous owner locked us out of many support platforms, and critical app functionality necessary to operate day to day maintanence. Which is why your support tickets went unanswered.
We've since recovered everything, fixed the platform, and made improvements that mean outages like that one can't happen ever again.
I'd like to offer you something an offer on whichever plan you're on. Email me directly at support@skylitech.com and I'll set it up personally.
The support staff disappeared and left the screen with empty submission. I asked for the custom function so that it will take product options generated by other app. It was working at first, and about a year ago, nothing worked and company support link broken. I will move onto asking for a refund. Do not buy this app.
Hey Swordstore.com, I completely understand the frustration and thank you for being a longtime supporter.
For full transparency, when we bought this app, the previous owner locked us out of many support platforms, and critical app functionality necessary to operate day to day maintanence, which is why it seemed like the support staff disappeared. I assure you we come with a new team of extremely capable support engineers that work around the clock to ensure your application is working smoothly.
We have also since, recovered everything, fixed the platform, and made improvements that mean outages like that one can't happen ever again.
I'd like to work with you personally to make your custom function is working. I also have an offer for you for your plan.
Email me at admin@skylitech.com and I'll make sure you are all squared away.
Our app has been offline for a week. I have sent 4 messages for help and there is no response!
Hey, I'm the new owner of the Quotilio app. My company purchased this app earlier this year and your experience is exactly the kind of situation we've been working to fix.
For full transparency: During the purchase the previous owner left with several access keys, accounts, and support platforms we needed to operate, which locked us out of the email and ticket inboxes for months. That's why your messages went into a void no one was checking. I completely understand the frustration.
We've since recovered everything, fixed the platform, and made improvements that mean outages like that one can't happen the same way again.
As a 3-year supporter I'd like to offer you a gift on whichever plan you're on. Email me directly at support@skylitech.com and I'll set it up personally.
App has been offline for 5 days and no response from the team when we send a support message!
Hey team, completely understand the frustration. Our app had an outage earlier this year. For full transparency, when we bought this app, the previous owner locked us out of many support platforms, and critical app functionality necessary to operate day to day maintanence. Which is why your support tickets went unanswered.
We've since recovered everything, fixed the platform, and made improvements that mean outages like that one can't happen ever again.
I'd like to offer you something an offer on whichever plan you're on. Email me directly at support@skylitech.com and I'll set it up personally.
Using this app to create draft orders from the apps "submit quote button".. Developer has been very helpful in adding small features as needed.
Thanks for your review.
I researched all of the quote capability apps on Shopify and this one fit our needs the best. It is the MOST customizable overall especially for the emails that send to customers. You can customize so much of the copy and language to make it your own. There's also a new feature where you can turn on an automatic quote for abandoned carts that I plan on using soon. Great feature. I had a few issues with the app but the dev team was super responsive after I submitted tickets. If you submit a few tickets they will definitely help you out very quickly. Very fast fixes from the dev team. Note: we are a B2B company and this app as worked excellent for B2B quotes.
App does what we want it to do, but more importantly support has been phenomenal. They even have a bar graph showing what new features they are working on and how far along they are. Would very much recommend.
