Rapid Bundles & Upsell app

J'utilise Rapid Bundle sur ma boutique depuis plusieurs semaines et l'application fait vraiment le travail : mes bundles génèrent un revenu supplémentaire significatif et la mise en place est simple. J'ai eu un souci de facturation après un changement de plan, et Patrick du support l'a réglé en quelques minutes, un dimanche, avec un crédit appliqué directement. Réactif, clair et efficace. Je recommande.

Highly recommended!
This app saves money - instead of needing 2 or 3 apps for bundles + upsells + post purchase upsells + many other things - this app has it all in 1 subscription

Also great support team - Allan really helped me resolve a problem I had

Great app for increasing AOV! Easy to set up, lots of customization options, and the bundles integrate really well with our store. Emma from the support team was also super helpful and quick to assist whenever we had questions. Highly recommended!

Great App. it just don't bypass the 25 automatic discounts functionality of shopify. Junior helped me understand the flow and helped me out as much as he could. overall this app is easy to use and works perfectly if you want to add up to 25 automatic discounts.

J'apprécie beaucoup cette app de Bundle car nous avons la liberté d'intégrer du html/css, ce qui n'est pas le cas de beaucoup d'app de Bundle.

SAV rapide et efficace quand on a une question ou que l'on rencontre une problématique. Patrick a su répondre à mes problématiques rapidement.

Great service overall. The setup and synchronization process was smooth, and everything worked as expected. The support was also quick and helpful whenever I needed assistance. Arthur was especially patient, clear, and professional, and made sure everything was properly sorted before we finished. Very happy with the experience.

Muy buena app para aumentar ventas, facil de usar. Realmente genera resultados. Ademas el servicio al cliente es muy rápido, Patrick fue mi asesor y me ayudó a resolver dudas sobre la app

Meilleur application de bundles sur Shopify, j'en ai testé plusieurs et je n'ai pas trouvé mieux, que ça soit niveau fonctionnalités, rapport qualité / prix et surtout le support qui est très réactif équipe au top ! Super satisfait !

Great app for building bundles and post-purchase upsells — easy to set up and it's made a real difference to our AOV. It handles multi-market pricing well once you know where to configure it, and the support team (shoutout to Arthur!) is fast and genuinely helpful whenever I've had questions. Highly recommend for anyone running an international store.

I’m updating my review from 1 to 3 stars because the team eventually escalated the issue properly and the app appears to be stable again.

My main problem started with the Fixed Price feature. Without prior notice, its behavior changed and prices began being interpreted in the store’s main currency instead of the currency of each market. This caused incorrect prices to be displayed publicly across several international bundles, and I had to manually fix all of them. I stopped using that feature afterward.

I later experienced intermittent issues with free gifts. In some real customer sessions, the gift was added to the cart but the discount was not applied, so the customer was charged for it. In others, the gift was not added at all. I was able to provide session recordings showing both problems.

What concerned me most was the potential impact on conversions, since there is no way to know how many customers may have abandoned their purchase after seeing a free gift being charged or missing.

Support was also frustrating at times because intermittent issues were sometimes considered resolved after a single successful test. The problems became serious enough that I started considering migrating to another app.

That said, the team handled the situation much better in the end. They escalated the case, involved the developers directly, reviewed the recordings I provided, and made changes that appear to have stabilized the app. I haven’t noticed any new cart issues in the last few days.

I appreciate the effort they made to address the situation, which is why I’m updating my rating to 3 stars. I still need to see longer-term stability before fully regaining confidence in the app.