RS: AI Search Bar & Filter
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We're using that application from last 4 months, the app was amazing specially for big catalogues to find the exact product and their customer support Service person Rebeka was excellent, they can resolve your issue very fastly and better guide you which works best for your business
Thank you so much for the thoughtful review! I’m really happy I could help:))
Best regards,
Rebeka from the RS team
Absolutely amazing app and even better customer support.
We recently experienced a huge spike in bot traffic on our website, which caused our estimated session count to increase dramatically. Because of this, we upgraded to the Unlimited plan thinking we had exceeded our usage limits.
Less than 5 minutes later, Rebeka from the Rapid Search team proactively reached out to us. She had already reviewed our account, identified that the increase was caused by bot traffic, manually corrected the calculation, and enabled bot exclusion on our account. As a result, we were able to downgrade back to the $199 plan instead of paying for the Unlimited plan.
What impressed me most is that I didn't have to contact support, open a ticket, or dispute anything. They noticed the issue themselves and fixed it immediately. That level of honesty, transparency, and customer care is extremely rare.
As for the app itself, it is hands down the best search solution we've used on Shopify. Search results are fast, relevant, and easy for customers to use. Since implementing Rapid Search, we've seen customers find products more easily and our sales have continued to grow.
A huge thank you to Rebeka and the entire Rapid Search team. Highly recommended to any Shopify store looking for a powerful search and merchandising solution.
Thank you so much for this thoughtful review! We’re very happy to hear that both the app and our support team have made such a positive impression, and it truly means a lot to know our proactive help was appreciated.
Best regards,
Rebeka from the RS team
rebekka at support is helpfull and precious!
Thank you so much, that’s very kind of you! I truly appreciate the lovely feedback.
Kind regards,
Rebeka from the RS team
Working absolutely fine. After using multiple apps finally I have been using this app.
Thank you for your feedback! We're happy to hear you've finally found your way to us:))
Kind regards,
Rebeka from the RS team
Reviewing this app for the first time, The app is easy to use. But what makes this app provider standout is there fantastic aftersales and technical support, I had an issue with the app working on our shopify site and Matt kindly found the problem and helped sort it out. Gets 5 stars from me
Thank you for the thoughtful review! We really appreciate you:))
Best regards,
Matt from the RS team
Very impressed with this app the surge seems to be one of the best on the market so far customer service has been nothing but excellent highly recommend
Thank you for the great review and recommendation!:)
Kind regards,
Rebeka from the RS team
Works very good! Very happy with the results and thanks to Rebeka from the support! :)
Thank you for the lovely feedback! I’m really happy I could help, and we appreciate your kind words about the app!:)
Kind regards,
Rebeka from the RS team
Easy to use, very helpful customer service that get back to you very quickly. Thanks
Thank you for your kind review!
Best wishes,
Rebeka from the RS team
Ótima busca, com resultados bem relevantes. Suporte com retorno ágil e eficiente
Obrigado, thank you for your kind review! We’re happy to see you like the app and that you had a good experience with the support:))
Best regards,
Rebeka from the RS team
Hola! Tuve un problema con la aplicacion y en seguida lo reslvieron!! Muchas gracias por el sporte!
¡Gracias! We really appreciate your kind review and are happy we could get the issue sorted out quickly for you.
Best regards,
Rebeka from the RS team