Workflow Automation—React Flow

Happy customer
Having the proper automations active is a must. React Flow can do more automations than the basic Shopify supports, so for us its really necessary. When our configurations failed to work, then the support will help to fix it.

I am BLOWN AWAY by the dedication and service of the support staff. They worked with me to create a flow that will be very useful to us. Spent more than a few hours with me working on it and finally succeeding. They went above and beyond. This app can seriously do so many cool things I'm so very excited to use it now that I have seen its potential.

We added this app to automate auto-fulfillment of items that don’t require shipping. The support team was super helpful in trying to help us set this up, but we came to the conclusion this was not a current capability. So, they added it to their roadmap for their next release! Awesome team, amazing support for merchants. Can’t wait to see what else we can automate!

The app is fantastic and so is the customer service. Everyone is extremely polite and helpful. When they found an area of improvement, they made the update in just a matter of days and let me know when it was ready to go. I'm using this app to transfer Cart Attributes/Order Notes to Order Metafields. So far, this is the only free app that will let customers do that, and it's so much easier to do than in any of the paid apps!

Requested a feature. Got a reply quickly saying they are based in Ukraine and current situations means they can't guarantee when they can add it in. Week or so later, they got back saying they've added it in. Completely un-expected, but after testing, everything works exactly as requested. These guys are legends! App saved a large flow bypass we would have had to use Zapier for, and made it super simple. Can't recommend enough!

One of the teams reps, Sergey was great at walking us through a very specific use-case scenario while we were deciding if this was the app for us. The entire team was very responsive, helpful and quick to offer new solutions (including adding custom conditions and variables that weren't yet built into the defaults).

I've worked with a lot of dev teams as a freelance web developer and I have to say: their service is outstanding!

I really like the UI of this App, including the part where it integrates perfectly within the Shopify UI (which is rarely the case for apps). Even customer support is built in!
It is very intuitive and it does what it promises.
I have contacted support (via chat) to help me out with a problem I couldn't immediately solve, they understood it immediately and promptly pointed me at a potential solution. On a Saturday!
I have given a few suggestions on how I think the app could be made even better, and this was appreciated and added to their roadmap.
In conclusion, excellent user experience on all fronts!

Wow, I am actually blown away by how much more intuitive React Flow is compared to other automation apps. The team is very responsive and was able to help me create a custom flow for taking in REPAIRS which I noticed no other Apps have tackled this issue. Very impressed and will continue to play around with it, but overall it requires very minimal technical knowledge which is also a huge advantage. Other apps have a steep learning curve and basically requires you to learn coding, but not React. React has the developers and you just need to click a few buttons and drag and drop. Amazing app, highly suggest!

Posting a review on behalf of Chive. This app is a big help. Thank you for the help as well in setting up workflows. I'm glad I found this app for our workflow. Though I am still exploring but I know this app has a lot to offer.

Awesome app. Support is top-notch!