Recenze (27)
Zpřesnit
-
Podle hodnocení
Very unreliable app.
The app does not work properly and has caused a lot of frustration. The support experience was even worse – we scheduled three support meetings and the contact person did not show up twice, and the third time they arrived late. On top of that, messages are often left unanswered. Overall, very disappointing support and poor reliability.
The app works okay, but has a lot of issues. Not everything works smoothly. But having tech-issues is not the problem. The problem is that the app support is seriously the worst I have ever had in the Shopify eco-system. They need days for a response and are not even reading the tickets thoroughly. This has cost us lots of resources and money.
I am using this App to sync the products, orders etc. from Shopify to Kaufland and I stumbled upon an Error with EAN as only 13/14 digits were being accepted. The support team guided me through how to fix it and were continously in touch till the whole setup has been done!
ich weiss nicht, wer diese App autorisiert hat, diese Anbindung funktioniert überhaupt nicht! Bilder und Daten werden falsch (von anderen Händlern vermischt) wiedergegeben, was sehr problematisch sein kann mit anderen Verkäufern. Kaufland selbst, weiss nichts von dieser App und hilft da auch nicht weiter! Der Support verweist auf Attribute, welche mit Shopify nicht darzustellen sind. Absolut nicht zu gebrauchen!
The link to kaufland is a dead end. No help, think this happens when you give the development of such an app to a developer somewhere else
First I had a bad experience. after a few days the support contacted me and solved the problem. Thank you. I hope it goes well now.
useless app it does not even open waist no help poor communication with the developers. useleeeeeeeeeeeeeeeeeeeees
We were looking for an for an app to integrate our Kidsimply store with the Kaufland.de marketplace and read really good reviews for this app. So far, we have been extremely with the service received. We had experienced some challenges exporting our products but Anas our contact person has been amazing and very supportive. We have really appreciated the efforts put into resolving our issues at all times of the day and the quick responsiveness as well as the patients. Support and services deserves more than a 5 star,really amazing. Whenever we encountered an error, Anas was there to help us solve that specific problem! We 100% recommend this app to all sellers looking for Shopify > Kaufland integration. Super app and a super team!
Wir nutzen diese App nun seit 3 Monaten, zu Anfang gab es Startschwierigkeiten, jede Bestellung musste manuell nachgearbeitet werden, da Straße mit Hausnummer vertauscht waren, aber nachdem 2 unserer Verbesserungsvorschläge bzgl. der Adressfelder und einer automatisierten Auftragsabholung erfolgreich von den Entwicklern umgesetzt wurden kann das System nun Produktiv eingesetzt werden. Der Support kommuniziert sehr gut. Vielen dank. App ist zu empfehlen.
We have integrated this app on our store, and while it did not immediatly work (due to missing parameters on our end!) the support was very fast and helpful to guide us through the process of integrating it to the shop. With this help and the app we found ourselves quite quickly being able to open a new marketplace (Kaufland) for us.
10/10 can recommend!