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Honestly wasn't sure what we needed going into the implementation of real-time shipping into Shopify — none of us on marketing know shipping software, we just knew we needed to provide our online clients with rates and shipping options. Eniture's support team walked us through it without making us feel dumb for asking basic questions, which I appreciated more than I expected to.
The thing that actually sold me: they didn't disappear after we bought. Stuck around through the whole setup, answered emails fast, helped us fix stuff as it came up instead of pointing us to a help article. We couldn't have made it through this process w/out Eniture's app and support team. Great guys!
Thank you for your review, and for taking the time to do it! We work very hard to produce the customer experience you mention in your review. It's gratifying when that effort is recognized.
I had an excellent experience with Eniture. Their team was knowledgeable, responsive, and went above and beyond to help me find the right solution for my needs. The entire process was smooth, from initial communication to final implementation. Their products are high quality, reliable, and have helped streamline our shipping operations significantly.
Customer service was outstanding, with quick responses and clear guidance whenever questions came up. It's refreshing to work with a company that truly values its customers and stands behind its products.
I highly recommend Eniture to anyone looking for dependable shipping and logistics solutions. Great company, great service, and great results!
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Thank you for your kind review. We truly value our customers and are glad that was evident in your experience with us.
The shipping quotes are not accurate. I added a $10 markup, and the quote went up by over $200. The quotes are too high or too low compared to the actual shipping cost. It is very frustrating.
Hello,
If the app is set up properly, it will return penny accurate rates. The culprit, in this case, is likely an improper setting. The merchant did not make an attempt to ask for support. Immediately after the review, Eniture initiated a support ticket on behalf of the merchant, asking for additional details so that the case could be investigated. The merchant never responded.
We have been using this app for almost 2 years and are absolutely satisfied. Easily integrates with our shipping providers' accounts. It is the most comprehensive and affordable shipping app you can find on Shopify. It is an excellent tool for any business. LTL freight and parcel shipping are quoted accurately. And the support team is fantastic!
Thank you for the kind words in your review. It has been our pleasure.
This is by far, the most powerful quoting app I have ever came across. Most notably, their freight quoting ability is phenomenal and definitely proprietary since I haven't seen any app on the entire shopify store be able to do it as well as this app. The vast amount of freight integrations, unmatched, seamlessness, and good understanding of freight quoting (class, weight, multiple units, etc). Truly unmatched.
Cherry on top, this app integrates quite well with Freightdesk which is also another powerful TMS solution for printing LTL BOLS / and parcel too, but again the LTL BOL printing is unmatched. This company has somehow offered a solution that nobody else has.
Thank you for your kind review! We really appreciate you taking the time to write it.
There were multiple issues setting up this app, however most of them were due to setup errors on our end.. There were some bugs showing higher rates, but after pointing it out to the Eniture team, it was quickly fixed. We were even able to suggest a way to make the app a bit better, and it was implemented a few short days later.
We highly recommending using one of Eniture's shipping apps.
Works great, accurate, and the customer support is fast and responsive.
Thank you for your review and recognition of our support staff.
Customer Support is very helpful. Fixed the problem fast.
Thank you for your review! We are also appreciative of your recognition of our support staff.
Don't use ShipperHQ, ShipHawk, Clickship, or any other shipping application if you're on Shopify!
This is THE most comprehensive and affordable shipping software for LTL and parcel shipments that gets the job done. They pioneered the LTL software and have been around for 10 years.
Thank you for your glowing review! We appreciate it and are glad you are enjoying the benefits of the app.
My experiences with Entiure have been nothing short of spectacular! They are always helpful. I have been using them for years!
Thank you for your kind review! We really appreciate you taking the time to write it.
