Reclaim: AI Support Agent
- Pricing
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From $29/month. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- CGN Media Group LLC
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AI triages each support ticket, drafts a reply from the real order, and escalates risky refunds.
Reclaim reads every inbound support ticket, matches it to the real Shopify order, and proposes a guardrailed resolution. It classifies intent, sentiment, and urgency, drafts a brand-voice reply grounded in the actual order, tracking, and refund history, and enforces your policy so risky refunds escalate to a human instead of going out automatically. Run it in shadow mode to review everything, assisted for one-click sends, or autonomous to resolve within-policy tickets on its own.
- Auto-triage every support ticket by intent, sentiment, and urgency
- Replies grounded in the real order, tracking, and refund history
- Refund guardrails escalate out-of-policy requests to a human
Languages
English
Categories
Channels
Workflow automation
Pricing
Choose the plan that best fits your business.
Starter
$29 / month
Features
- Unlimited AI ticket resolutions
- WISMO / return / exchange triage
- Order-grounded replies + guardrails
14-day free trial
Growth
$99 / month
Features
- Unlimited AI ticket resolutions
- Shadow / assisted / autonomous
- Configurable refund guardrails
14-day free trial
Pro
$299 / month
Features
- Unlimited AI ticket resolutions
- Full audit log + escalation flow
- Priority support + data export
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by CGN Media Group LLC.
Resources
Developer
Launched
July 6, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Customers, orders
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View customers
Customer data
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View orders
Order fulfillments, all order history for the last 60 days
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